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MESSAGE FROM OUR MANAGING DIRECTOR
Welcome to the Brown Thomas Group careers website. Here you can explore current opportunities and vacancies across the business from our Stores to our Head Office, and discover what it takes to be a part of the team behind Ireland’s most luxurious department store.
Essential to the success of the Brown Thomas Group are the people behind our brand, whose love for our products and services and for our People Values is truly inspiring. Because of our passion for delivering great service and our dedication to achieve, we have attained pre-eminent status as a store that is listed among the best in the world, yet remains quintessentially Irish and unique.
At the heart of our brand is an unwavering ambition to deliver unrivalled customer service and we are always on the lookout for bright individuals who share our creativity and determination to be the best.
Whether your talents lie within fashion, creative projects, technology or logistics, we can offer you a broad range of challenging roles in an exciting and rewarding retail environment.
To view all of our current opportunities, please click here.
Established in 1849 by haberdashers and drapers, Hugh Brown and James Thomas, Brown Thomas was from the outset, a name that is synonymous with luxury, integrity and beauty.
By the mid 1850’s Brown Thomas had established itself as a landmark store on Dublin’s main through fair Grafton Street, with customers returning for a retail experience that was stylish, sophisticated and brimming with flair.
In 1919 Brown Thomas changed hands: Harry Gordon Selfridge, the legendary American bought the Store and brought Brown Thomas into the 20th Century. In 1933, the Store reverted to Irish hands when it was bought by John McGuire and his sons. Surviving two world wars and a civil unrest that tore through the country, the store remained steadfast, through good times and bad, a reliable icon of grace and good taste.
In 1971, over a century after Brown Thomas first opened its doors, Galen and Hilary Weston bought the iconic premises on Grafton Street and set about transforming it into a store to rival the best in the world.
Our People Values are more than just words on a page - they are incorporated into every facet of our business. They represent what we stand for, and symbolize how we can all work together to achieve our goal of being the best in all we do.
We use the jigsaw motif to signify that living all five of our People Values allows us to create the Brown Thomas experience for our customers, making our service distinctive, personable, memorable and captivating.
Our people values are ‘Make it Happen Now’, ‘Delight our Customers’, ‘Deliver Your Best’, ‘Innovate and Lead’ and ‘Work as One’
We run regular incentives across the stores and every year we hold our People Values awards where team members who best live our Company values are recognised for their hard work and dedication. We gather feedback through annual Opinion Surveys and Values Surveys where we encourage our team to let us know what we are doing well, and what things we could improve on.
We are extremely proud to have such a diverse range of incredible brands to offer to our customer, many of them exclusive to the Brown Thomas group. Here is just a small selection of the many brands you will see in-store and online.Brown Thomas Brands >
- Brown Thomas Dublin
- Brown Thomas Cork
- Brown Thomas Limerick
- Brown Thomas Galway
- BT2 Dundrum
- BT2 Blanchardstown
Brown Thomas is part of Selfridges Group, which provides leading luxury shopping experiences for millions of customers around the world through iconic, innovative and inspiring retail destinations.
Bringing together the international store portfolio of Canadian entrepreneur and philanthropist Galen Weston, Selfridges Group leverages its collective passion and creative spirit to surprise, entertain and delight visitors.
In addition to Brown Thomas, the Group consists of Arnotts in Ireland, Holt Renfrew in Canada, Selfridges in the UK and de Bijenkorf in the Netherlands. All five businesses enjoy a rich heritage and epitomise all that is captivating about the theatre of retail, whilst retaining their own distinct identities.
To explore current opportunities in our sister businesses please click on the icons below.
WHO'S WHO AT BROWN THOMAS
The success of our company comes from the collective contribution of each individual team member. Meet the members of our senior leadership team here at Brown Thomas; these are the people behind those team members.
General Manager Brown Thomas Limerick
General Manager Brown Thomas Galway
General Manager Brown Thomas Dublin
Meet some of our team members who will share with you some insights into life within the Brown Thomas group. Below you will read about our current and some previous Brown Thomas People Values awards winners - read what they have to say about their path to achieving this success. Scroll from left to right to view all of our testimonials.
Innovate and Lead Winner 2015Read More >
Work As One Winner 2015Read More >
Deliver Your Best Winner 2015Read More >
Make It happen Now Winner 2015Read More >
Delight Our Customers Winner 2015Read More >
Delight Our Customers Winner 2014Read More >
Innovate & Lead Winner 2014Read More >
Work as One Winner 2014Read More >
Deliver your Best Winner 2014Read More >
Make it Happen Now Winner 2014Read More >
Deliver your Best Winner 2013Read More >
Innovate & Lead Winner 2013Read More >
Delight our Customers Winner 2013Read More >
Deliver Your Best Winner 2013Read More >
Work as One, joint winner 2013Read More >
Work as One, joint winner 2013Read More >
Department Manager, DublinRead More >
Training & Development
We are very proud to invest in the training and development of our Team Members. Our Induction programme is delivered by in-house specialists in various fields. Once you are on the job you will be immersed in an environment where you learn every day. On-the-job training commences as soon as you get to your department and is something that happens consistently throughout your career with us. We are committed to ensuring that you have the skills necessary to do your job to a high standard and we provide a number of training options to support your development.
Masterclass Training Programme
The leaders in our business have access to our fantastic Masterclass training programme which is designed and delivered by both internal and external specialists. Our Masterclass courses are delivered throughout the year and range from technical classes in topics such as Microsoft Excel and Powerpoint, to courses in Leadership, Coaching, Presentation Skills, Time Management, and Team Development. All courses are tailor-made for the Brown Thomas group and are designed to help us harness and develop the skill of our greatest resource – our people.
Brown Thomas Retail Academy
We were thrilled to launch the Brown Thomas Retail Academy in 2013 in partnership with IBEC Retail Skillnet. This was an exciting development opportunity and we were proud to be the first retailer in Ireland to offer all eight modules of this work based learning programme across the group to all of our sales team members. Due to the calibre of the team we have employed within our business The Brown Thomas Group can offer this training in the format of recognition of prior learning – recognising our team for the job that they do every day.
Our Brown Thomas Retail Academy has been designed to allow experienced team members to attain FETAC level 5 certification in eight retail modules through on the job learning & certification. Certified Modules in the Retail Academy include Customer Service, Selling Skills, Retail Display, Health & Safety, Retail Security, Communications, Work Experience and Personal Effectiveness.
Brown Thomas Degree Programme
We are committed to creating leaders for the future from our internal talent pool. As such, in partnership with Letterkenny Institute of Technology and IBEC Retail Skillnet, we offer a select few of our Team Members the opportunity to complete a Degree in Retail Management, fully funded by the Company. This is a part-time degree programme and is completed over three years.
In house trainers
We like to draw on the expertise of our skilled team members and encourage these experts to share their knowledge and skills by becoming in-house trainers on various topics as part of our training offer.
Career with Brown Thomas
We believe that when you work at Brown Thomas, it’s not just a job – it’s a career! If you have successfully navigated our recruitment process, and have completed your initial company Induction programme, you have begun what we hope will be a fulfilling and rewarding career with the Brown Thomas team. Working with us you will be immersed in a culture focused on high-performance, innovation, leadership and success.
As a Brown Thomas team member you will be working for an Industry Leader and you will be immersed in high-end luxury retail. Our business is fast-paced and energetic and you will find yourself in contact with a huge variety of people during your working day. Working with us allows you to develop excellent communication, collaboration and leadership skills.
We at the Brown Thomas Group like to nurture and maintain a culture of continuous career development amongst our team. We endeavour to see Team Members avail of every opportunity to up-skill and develop their talents. Our learning culture encourages our team members to learn from each other to become experts and to learn from their colleagues and to develop their careers within the Company, or indeed within the Selfridges group.
Along with the training and development opportunities and the fantastic experience you gain working for the Brown Thomas Group, of course a massive perk for our team is our Team Member discount where Team Members are eligible to purchase our fabulous stock at a discounted price. In addition to this we offer a Business Dress allowance to help our team dress for success. This is offered to those working directly for the Brown Thomas Group. We also partner with local businesses (including gyms, beauty salons, pharmacies, restaurants) who offer special discounts to our team.
Getting the right people, in the right place, at the right time is key to our success. Below is the link to all of our current career opportunities within the Brown Thomas group. Our vacancies are listed per store/location so simply select the store you are interested in at the link below and browse through our live vacancies there.
If you are interested in a role at the link below, you should follow these steps to send your application to the relevant person:
Select the Location or Store you are interested in from the drop down list and click ‘Search’
Click on the title of the vacancy to view the details and specifications of the role
If you wish to apply, select the ‘Apply for this position’ button at the bottom of the vacancy
Answer a series of short questions applicable to that vacancy
Upload your CV/resume/cover letter in Word or PDF format
All Brown Thomas/BT2 vacancies will go directly to our HR team.
We have over 60 Concession companies that operate within the Brown Thomas Group, all of whom will advertise their live roles through the link below. Our Concession partner vacancies will be listed alongside all of the roles that are working directly for Brown Thomas; the only difference you will notice will be the brand will be specified so you know the role is working directly for one of our Concession partners. All Concession vacancies will go directly to the recruiter for the hiring Concession partner.
As an Irish retailer, Brown Thomas Head Office departments are located on Grafton Street. Our Head Office comprises of:
Buying, Marketing, Multi-Channel, Human Resources, IT, Finance, Store Design, Business Controls
If we have any vacancies in any of these areas, you will be able to browse through them here. Simply select ‘Dublin Head Office’ as your location and go from there. All Head Office vacancies will go directly to our HR team.
We are committed to growing our talent from within the business, and will always consider our internal talent for our live vacancies, as well as welcoming applications from external candidates. If you already work for the Brown Thomas Group and are interested in career progression within our business, we encourage you to speak to your manager about your career options. In addition, your local HR representative will assist you in your application for any relevant live vacancies and can talk to you about the next step on your career path.
Launched in 2014 the Brown Thomas "Accelerate" programme reaches out to local colleges to offer them a fantastic opportunity to work with teams across various functions of our business. We offer internships in areas such as Buying, Marketing, Online, HR and Creative. We feel this is a great way to give local students an amazing insight into the world of Brown Thomas whilst also allowing them to sink their teeth into the work assigned to them. Not to mention it is a clever way for us to identify talent for the future!
As a business we offer opportunities to secondary school students seeking experience in retail. Our work experience programme gives students that chance to work with our Creative, Design and HR teams.
We accommodate students who require placements for one week. Our programme runs in February, March, October and November. We accept applications in September and January each year. Students should contact their local store should they wish to apply for the opportunity to gain an understanding of the opportunities that lie ahead in a career in the retail industry.