Brown Thomas



Welcome to the Brown Thomas Group careers website.
Here you can explore current opportunities and vacancies across the business from our Stores to our Head Office, and discover what it takes to be a part of the team behind Ireland’s most luxurious department store.

Essential to the success of the Brown Thomas Group are the people behind our brand, whose love for our products and services and for our People Values is truly inspiring. Because of our passion for delivering great service and our dedication to achieve, we have attained pre-eminent status as a store that is listed among the best in the world, yet remains quintessentially Irish and unique.

At the heart of our brand is an unwavering ambition to deliver unrivalled customer service and we are always on the lookout for bright individuals who share our creativity and determination to be the best.
Whether your talents lie within fashion, creative projects, technology or logistics, we can offer you a broad range of challenging roles in an exciting and rewarding retail environment.

To view all of our current opportunities, please click here.

Our history

Established in 1849 by haberdashers and drapers, Hugh Brown and James Thomas, Brown Thomas was from the outset, a name that is synonymous with luxury, integrity and beauty.
By the mid 1850’s Brown Thomas had established itself as a landmark store on Dublin’s main through fair Grafton Street, with customers returning for a retail experience that was stylish, sophisticated and brimming with flair.

In 1919 Brown Thomas changed hands: Harry Gordon Selfridge, the legendary American bought the Store and brought Brown Thomas into the 20th Century. In 1933, the Store reverted to Irish hands when it was bought by John McGuire and his sons. Surviving two world wars and a civil unrest that tore through the country, the store remained steadfast, through good times and bad, a reliable icon of grace and good taste.

In 1971, over a century after Brown Thomas first opened its doors, Galen and Hilary Weston bought the iconic premises on Grafton Street and set about transforming it into a store to rival the best in the world.

In 1991, Brown Thomas added further iconic stores at Cork, Limerick and Galway through the acquisition of the Switzer Group.

In 1997 the Group embarked on a major redevelopment of Cashs Department Store, Cork, adding an additional 20,000 square feet of retail space and bringing many designer labels to Cork for the first time.

In March 1998, the Group opened Ireland’s first branded sportswear store for Women and Men - BT2 - in Grafton Street, stocking major sportswear labels.

In August 2003 Mr. Weston acquired Selfridges, the major U.K. Retailer, which has Stores in London, Manchester and Birmingham.

Today the Brown Thomas ethos finds expression through its many departments, each individually designed with the very best retail experience in mind. We have four iconic department stores in Dublin, Cork, Limerick and Galway and three BT2 branded fashion stores in Grafton Street, Blanchardstown Shopping Centre and Dundrum Town Centre as well as our fabulous MAC@BT2 stand alone store in Henry Street.

As part of the Selfridges Group, Brown Thomas joins Selfridges in the UK, Holt Renfrew and Ogilvy in Canada and de Bijenkoff in Holland. Together they represent a worldwide dedication to retail excellence.

The Brown Thomas Store located at 88 Grafton Street was unveiled on February 14th 1995, the most exciting addition to Grafton Street in the 20th century.

    Our values

    Our People Values are more than just words on a page - they are incorporated into every facet of our business. They represent what we stand for, and symbolize how we can all work together to achieve our goal of being the best in all we do.

    We use the jigsaw motif to signify that living all five of our People Values allows us to create the Brown Thomas experience for our customers, making our service distinctive, personable, memorable and captivating.

    Our people values are ‘Make it Happen Now’, ‘Delight our Customers’, ‘Deliver Your Best’, ‘Innovate and Lead’ and ‘Work as One

    We run regular incentives across the stores and every year we hold our People Values awards where team members who best live our Company values are recognised for their hard work and dedication. We gather feedback through annual Opinion Surveys and Values Surveys where we encourage our team to let us know what we doing well, and what things we could improve on.

    Our brands

    We are extremely proud to have such a diverse range of incredible brands to offer to our customer, many of them exclusive to the Brown Thomas group. Here is just a small selection of the many brands you will see in-store and online.

    Our brands

    Brown Thomas Brands

    Our stores

    Brown Thomas Dublin
    A landmark on Grafton Street, at the heart of the capital's shopping district, Brown Thomas Dublin is our flagship store and is home to an unparalleled range of designer brands in Menswear, Womenswear, Accessories, Beauty and Homewares.

    The Dublin team has welcomed many famous faces to our iconic store over the years; most recently Victoria Beckham, Robbie Williams and Michael Bublé.

    Brown Thomas Dublin

    Brown Thomas Cork
    Located on Patrick Street, at the very centre of Cork City, Brown Thomas Cork is home to the very best of Irish and International brands in Mens and Womens Fashion, Beauty, Accessories and Homewares. Our Cork store offers a relaxed and welcoming shopping experience in elegant surroundings.

    In Cork, our Esteé Lauder Counter Manager Anne Marie has been awarded the ‘Best of the Best Beauty Advisor’ in the region.

    Brown Thomas Cork

    Brown Thomas Limerick
    Our Limerick store is located on O’Connell Street, at the centre of Limerick’s main shopping district. Brown Thomas stocks the widest selection in Limerick of Irish and International brands in men’s and women’s wear as well as accessories, beauty and homewares.

    In Limerick, our Jo Malone team won International Boutique of the Year – a coveted title across global Jo Malone outlets.

    Brown Thomas Limerick

    Brown Thomas Galway
    Brown Thomas occupies a premier site on Eglinton Square in the centre of Galway, Ireland’s capital of culture and a city with a unique and distinctive energy. Once you enter this stunning building you will be met with a fabulous selection of Irish and International fashion, accessories and beauty brands for men and women.

    Our Team Member Shauna in Galway has won prizes for sales across some of our fabulous denim brands – showcasing her expertise in denim.

    Brown Thomas Galway
    Brown Thomas Galway

    BT2 Grafton St

    The first of the BT2 stores to open, our Grafton St store is the go-to destination for contemporary fashion and beauty with the very best selection of the most exclusive and sought after Menswear, Womesnswear, Accessories and Beauty brands from around the world.

    When our BT2 Grafton Street store first opened, some of our team used to go around on rollerblades – thankfully we no longer have these as part of our uniform!

    Brown Thomas Galway

    BT2 Dundrum
    Our store, on the ground floor of the Dundrum Town Centre is home to many Womenswear brands you would also find in our flagship store.

    Our BT2 Dundrum store was affected by flooding in 2011 but the team rallied together in their wellies to ensure that we were open for business and ready to greet our customers within 24 hours.

    Brown Thomas Galway

    BT2 Blanchardstown
    Located in the Blanchardstown Shopping Centre, this was the second of the BT2 stores to open. Our store houses a selection of our contemporary Womenswear, Accessories and Beauty brands, as well as over ten concession partners, enhancing the product offer for our customers.

    Many of the current team at BT2 Blanchardstown team have been working in the store since the day we opened the store in 2004 – testament to the fact that it’s a great place to work!

    Brown Thomas Galway

    BT2 Henry St
    The newest addition to the Brown Thomas family brought the MAC brand to the north side of the city centre.

    The fantastic team at BT2 Henry street were the 1st MAC store to reach sales of €1 million within their first three months of opening.

    Brown Thomas is part of Selfridges Group, which provides leading luxury shopping experiences for millions of customers around the world through iconic, innovative and inspiring retail destinations.

    Bringing together the international store portfolio of Canadian entrepreneur and philanthropist Galen Weston, Selfridges Group leverages its collective passion and creative spirit to surprise, entertain and delight visitors.

    In addition to Brown Thomas, the Group consists of Holt Renfrew in Canada, Selfridges in the UK and de Bijenkorf in the Netherlands. All four businesses enjoy a rich heritage and epitomise all that is captivating about the theatre of retail, whilst retaining their own distinct identities.

    To explore current opportunities in our sister businesses please click on the icons below.


    Who's Who at Brown Thomas

    The success of our company comes from the collective contribution of each individual team member. Meet the members of our senior leadership team here at Brown Thomas; these are the people behind those team members.

    • Stephen Sealey

      Managing Director

    • Mark Limby

      Stores Director

    • Shelly Corkery

      Fashion Director

    • Paul O'Connor

      Buying Director

    • Kathy Murray

      Buying Director

    • Bernard Sheehy

      Finance Director

    • David Field

      Marketing Director

    • Nicola O'Driscoll

      HR Director

    • Sam Bain

      Multichannel Director

    • John Redmond

      Creative Director

    • Caroline Counihan

      General Manager Brown Thomas Cork

    • Liam Dwan

      General Manager Brown Thomas Limerick

    • Karen Galligan

      General Manager Brown Thomas Galway

    • Martina Riches

      Deputy General Manager Brown Thomas Dublin


    Meet some of our team members who will share with you some insights into life within the Brown Thomas group. Below you will read about our current Brown Thomas People Values awards winners - read what they have to say about their path to achieving this success. Scroll from left to right to view all of our testimonials.

    • Maurizio Frulla

      Work as One, joint winner

      More Info

    • Sarah Williams

      Department Manager

      More Info


    Our team is made up of those that work in our Head Office function, Managers and Team Members who work directly for the Brown Thomas Group in our stores, and Managers and Team Members who work for our Concession partners within our stores.

    Positions working directly for the Brown Thomas Group
    Getting the right people, in the right place, at the right time is key to our success. This means we recruit and select the best person for the job based on their ability to perform the role and also for their ‘fit’ with our People Values. We are an equal opportunities employer and we channel all of our applications through this website.

    When browsing our current vacancies we encourage you to review the detail of the role carefully, ensuring it fits with your experience and career aspirations, before you apply. Adding a cover letter lets you tell us exactly why you might be the best person for the role, so feel free to include this as the first page of your CV that you upload.

    How do we make our decision?
    We will screen your application based on the quality of your submission and the relevance of your experience in relation to the role you are applying for. Once assessed, we will endeavour to make contact within 10 working days. However, due to the large volume of applications it is not always possible to respond to every applicant

    Who is our ideal candidate?
    So what are we looking for? We want talented, positive and energetic people to form part of our team. You will have an interest in high-end fashion or lifestyle products and will be excited about working in luxurious surroundings. You will be willing to work hard and will have experience working in a fast paced environment. No matter what area or location the role exists, you will be able to show that you have a passion for delighting your customer. In addition, for sales roles, we look for you to have a proven track record in meeting targets and achieving results.

    Positions working for our Concession partners
    With over 60 Concessions currently operating within the Brown Thomas Group, we have a responsibility to ensure every Team Member recruited for our concessions meets the same high standards of Brown Thomas’ own Team Members.
    The Concession recruitment process follows two stages allowing both the hiring Concession and Brown Thomas to meet and interview candidates.

    Following the first interview with the hiring company, candidates who progress to the second stage of the Concession recruitment process, will attend a store interview with a member of the Brown Thomas team. The same selection criteria mentioned above will be applied to this interview. Following both interviews the hiring company will contact the candidate with the outcome.

    What to expect

    If you have applied for one of our vacancies and have been invited for an interview, this will usually take the format of a face-to-face meeting with the hiring manager and a member of the HR team. As we strive to ensure consistency throughout, all candidates go through the same selection process. We will be interested to hear about your past experience and how it relates to the role you are applying for and how you fit with our People Values. In some circumstances, a second round interview will be necessary. For Head Office roles we will invite successful second round candidates to complete an activity or assessment centre where you can demonstrate your skills or expertise in practice.


    Preparing for your interview

    • We encourage you to show that you take pride in your appearance, and that grooming is important to you. Feel free to demonstrate your individuality and interest in the fashion industry, but remember that a professional appearance is expected. If in doubt of what to wear, we would encourage you to dress in smart attire.
    • Be ready for questions relating to your previous experience. Know your CV and offer detailed information on past experiences, drawing on scenarios, achievements, challenges, projects etc that you feel are relevant.
    • Know about our company. Do your research on our stores and our brands. If you are applying for a position on the shop floor, come in and walk the floor in advance, paying specific attention to the area where you are hoping to obtain a position. Consider our People Values and think of what they might mean to you.
    • Arriving on time means you will approach your interview in a calm manner. Always allow extra time for any delays you might encounter along the way.


    We believe that when you work at Brown Thomas, it’s not just a job – it’s a career! If you have successfully navigated our recruitment process, and have completed your initial company Induction programme, you have begun what we hope will be a fulfilling and rewarding career with the Brown Thomas team. Working with us you will be immersed in a culture focused on high-performance, innovation, leadership and success.

    Training & Development

    We are very proud to invest in the training and development of our Team Members. Our Induction programme is delivered by in-house specialists in various fields. Once you are on the job you will be immersed in an environment where you learn every day. On-the-job training commences as soon as you get to your department and is something that happens consistently throughout your career with us. We are committed to ensuring that you have the skills necessary to do your job to a high standard and we provide a number of training options to support your development.

    Masterclass Training Programme
    The leaders in our business have access to our fantastic Masterclass training programme which is designed and delivered by both internal and external specialists. Our Masterclass courses are delivered throughout the year and range from technical classes in topics such as Microsoft Excel and Powerpoint, to courses in Leadership, Coaching, Presentation Skills, Time Management, and Team Development. All courses are tailor-made for the Brown Thomas group and are designed to help us harness and develop the skill of our greatest resource – our people.

    Brown Thomas Retail Academy
    We were thrilled to launch the Brown Thomas Retail Academy in 2013 in partnership with IBEC Retail Skillnet. This was an exciting development opportunity and we were proud to be the first retailer in Ireland to offer all eight modules of this work based learning programme across the group to all of our sales team members. Due to the calibre of the team we have employed within our business The Brown Thomas Group can offer this training in the format of recognition of prior learning – recognising our team for the job that they do every day.

    Our Brown Thomas Retail Academy has been designed to allow experienced team members to attain FETAC level 5 certification in eight retail modules through on the job learning & certification. Certified Modules in the Retail Academy include Customer Service, Selling Skills, Retail Display, Health & Safety, Retail Security, Communications, Work Experience and Personal Effectiveness.

    Brown Thomas Degree Programme
    We are committed to creating leaders for the future from our internal talent pool. As such, in partnership with Letterkenny Institute of Technology and IBEC Retail Skillnet, we offer a select few of our Team Members the opportunity to complete a Degree in Retail Management, fully funded by the Company. This is a part-time degree programme and is completed over three years.

    In house trainers
    We like to draw on the expertise of our skilled team members and encourage these experts to share their knowledge and skills by becoming in-house trainers on various topics as part of our training offer.

    Career Development

    As a Brown Thomas team member you will be working for an Industry Leader and you will be immersed in high-end luxury retail. Our business is fast-paced and energetic and you will find yourself in contact with a huge variety of people during your working day. Working with us allows you to develop excellent communication, collaboration and leadership skills.

    We at the Brown Thomas Group like to nurture and maintain a culture of continuous career development amongst our team. We endeavour to see Team Members avail of every opportunity to up-skill and develop their talents. Our learning culture encourages our team members to learn from each other to become experts and to learn from their colleagues and to develop their careers within the Company, or indeed within the Selfridges group.


    Along with the training and development opportunities and the fantastic experience you gain working for the Brown Thomas Group, of course a massive perk for our team is our Team Member discount where Team Members are eligible to purchase our fabulous stock at a discounted price. In addition to this we offer a Business Dress allowance to help our team dress for success. This is offered to those working directly for the Brown Thomas Group. We also partner with local businesses (including gyms, beauty salons, pharmacies, restaurants) who offer special discounts to our team.

    Getting the right people, in the right place, at the right time is key to our success. Below is the link to all of our current career opportunities within the Brown Thomas group. Our vacancies are listed per store/location so simply select the store you are interested in at the link below and browse through our live vacancies there.

    If you are interested in a role at the link below, you should follow these steps to send your application to the relevant person:

    • Select the Location or Store you are interested in from the drop down list and click ‘Search’
    • Click on the title of the vacancy to view the details and specifications of the role
    • If you wish to apply, select the ‘Apply for this position’ button at the bottom of the vacancy
    • Answer a series of short questions applicable to that vacancy
    • Upload your CV/resume/cover letter in Word or PDF format

      When you click on the link below you can browse through the list of roles working directly for the Brown Thomas Group. All applications for Brown Thomas/BT2 vacancies will go directly to the Brown Thomas HR team. We recruit and select the best person for the job based on their ability to perform the role and also for their ‘fit’ with our People Values. We are an equal opportunities employer and we channel all of our applications through this website. All Brown Thomas/BT2 vacancies will go directly to our HR team.


      We have over 60 Concession companies that operate within the Brown Thomas Group, all of whom will advertise their live roles through the link below. Our Concession partner vacancies will be listed alongside all of the roles that are working directly for Brown Thomas; the only difference you will notice will be the brand will be specified so you know the role is working directly for one of our Concession partners. All Concession vacancies will go directly to the recruiter for the hiring Concession partner.


      As an Irish retailer, Brown Thomas Head Office departments are located on Grafton Street. Our Head Office comprises of:

      Buying, Marketing, Multi-Channel, Human Resources, IT, Finance, Store Design, Business Controls

      If we have any vacancies in any of these areas, you will be able to browse through them here. Simply select ‘Dublin Head Office’ as your location and go from there. All Head Office vacancies will go directly to our HR team.


      We are committed to growing our talent from within the business, and will always consider our internal talent for our live vacancies, as well as welcoming applications from external candidates. If you already work for the Brown Thomas Group and are interested in career progression within our business, we encourage you to speak to your manager about your career options. In addition, your local HR representative will assist you in your application for any relevant live vacancies and can talk to you about the next step on your career path.


      Launched in 2014 the Brown Thomas "Accelerate" programme reaches out to local colleges to offer them a fantastic opportunity to work with teams across various functions of our business. We offer internships in areas such as Buying, Marketing, Online, HR and Creative. We feel this is a great way to give local students an amazing insight into the world of Brown Thomas whilst also allowing them to sink their teeth into the work assigned to them. Not to mention it is a clever way for us to identify talent for the future!


      As a business we offer opportunities to secondary school students seeking experience in retail. Our work experience programme gives students that chance to work with our Creative, Design and HR teams.

      We accommodate students who require placements for one week. Our programme runs in February, March, October and November. We accept applications in September and January each year. Students should contact their local store should they wish to apply for the opportunity to gain an understanding of the opportunities that lie ahead in a career in the retail industry.

    Name, Title







    Frank Keating, Deliver your Best Winner

    Tell us about your career to date with the Brown Thomas Group
    When I started with Brown Thomas all those years ago, it was in the ultimate entry level job. Since then it’s been one new experience after another, Despatch, Security, First Aid, Till Troubleshooting, delivering Manual Handling training, and most recently Maintenance. The company have always ensured that as my role changed that I had the full support and training necessary and I will always be grateful to them for that.

    What do you enjoy most about your job?
    One of the first lessons I learned when I joined the company, which has stayed with me, is that no day is different! There are new challenges almost every day and it’s always great to able to put into practice what you’ve learned. We’ve a great team here in Cork and they’re always ready and willing to offer assistance if needed

    Why do you think you won this particular People Values award?
    I suppose undertaking the Manual Handling Training Task was instrumental in me winning but I would like to think that it was also based on my performance throughout the year and my performances in my past roles. I have always tried to give my best and I believe that this was also taken into consideration.

    What advice would you give to anyone considering a career with the Brown Thomas Group?
    Be passionate! Whether it’s in how you deal with the public, or how you approach a specific task. Always give it 110%!!! The feeling of accomplishment and satisfaction on a task or job well done is unique and will help spur you on to even greater things. And never stop learning!

    What would you say is your greatest achievement whilst working here?
    I’ve achieved a number of results with the company, from completing training courses to providing outstanding customer service. Some have truly benefited the company but some have also given me great personal satisfaction. They are all important in their own way but I tend to look on them as steps in my progression within the company. But I’m not finished yet of course, and I look forward to working towards my objectives and goals this year within the Cork Store.


    Laura Sheridan, Innovate & Lead Winner

    Tell us about your career to date with the Brown Thomas Group
    I am lucky enough to have worked in a variety of departments including Finance, Business Development and I am currently working with the Multichannel Team. The business is evolving continuously and it is great to be able to change positions within the company.

    What do you enjoy most about your job?
    The People! It is great to work with people who care about the company and who genuinely like and respect each other and have a genuine interest in eachother’s roles. I also like that my job is rarely the same each day. I am dealing with lots of people across various functions daily but also do a lot of detailed project work, which I enjoy.

    Why do you think you won this particular People Values award?
    I was both delighted and surprised to win the Innovate & Lead award. I like to make a difference and excel at what I do, so I suppose the company has recognised this in me.

    What advice would you give to anyone considering a career with the Brown Thomas Group?
    If you want to work for one of the most exciting retail businesses in the world, if you would like to work with amazing brands and in an environment that you will be proud to say you work in, then Brown Thomas is the place for you! My advice is to research the Brown Thomas values and connect with them each value relation to your own experiences and background, and to be passionate about what you do.

    What would you say is your greatest achievement whilst working here?
    I think the fact that I’ve been so adaptable throughout my career here is the achievement I’m most proud of. I have been able to adapt my skillset to every role I have been in, and have seen lots of change and lots of different projects delivered. I enjoy taking on a new opportunity, seeing it grow and making it my own.


    Juliet Daly, Delight our Customers Winner

    Tell us about your career to date with the Brown Thomas Group
    I joined BT2 Blanchardstown as a temporary member of the team in November 2011 and have been here ever since. I had been on a career break to bring up my family and my previous work experience had been in Logistics. I have always loved fashion so to end up working with the top retailer in Ireland is my dream job. As someone with no previous retail experience the excellent training I received at my Induction meant that I was fully confident with the standards expected of me from the day one. One of the aspects of working with the Brown Thomas group that I love is that training is constant and on-going so you are always learning something new.

    What do you enjoy most about your job?
    I love meeting our customers and building a relationship with them, finding the perfect outfit for them and sending them out of our store with a product they love, feeling confident that they look good. I also love the fact that no two days are ever the same and you can never predict what will happen – working in retail will never be boring!

    Why do you think you won this particular People Values award?
    Because I love fashion and love dealing with people, and I think this comes across in my interaction with our customers. I love a challenge and get a genuine kick out of seeing my customers walk out of the store delighted with their purchases. I know our product inside out and research any new labels so that I can deliver a top class service to our customers. No matter what the customer needs are, I can always find products that meet their need, which I think this is key to my success so far.

    What advice would you give to anyone considering a career with the Brown Thomas Group?
    Go in prepared to work hard, a high standard will be required of you but if you deliver it’s a very rewarding and we are an exciting company to work for.

    What would you say is your greatest achievement whilst working here?
    Winning the Delight Our Customers award after only two years with the company and only two years in retail is definitely the highlight for me….so far!


    Barbara Noonan, Deliver Your Best Winner

    Tell us about your career to date with the Brown Thomas Group
    I am with Brown Thomas 13 years, during which time I have worked in the Womenswear and Accessories Departments; two very different departments to work and yet challenging to me. I oversee the soft dressing department on the fashion floor at the moment and I find this area very interesting and creative.

    What do you enjoy most about your job?
    I really enjoy interacting with our customers and it gives me great satisfaction to see my customer happy with the recommendations I make. This has helped me over the years to build a good rapport with my customer so that they keep coming back to me.

    Why do you think you won this particular People Values award?
    I have a very positive outlook about my job and my managers and colleagues see that I enjoy coming to work. I also think I show great energy and enthusiasm in all I do, which helps me deliver my best at all times.

    What advice would you give to anyone considering a career with the Brown Thomas Group?
    It is a great place to work; I have built great relationships with colleagues in other departments in the store. If you are a people person who enjoys interacting with people constantly, then go for it!

    What would you say is your greatest achievement whilst working here?
    Like most of my fellow winners, I’d have to say winning the Deliver your Best People Values Award is my greatest accomplishment.


    Jason Daly, Work as One, Joint Winner

    Tell us about your career to date with the Brown Thomas Group
    I joined the company in June 2006 as a Management Accountant, and moved in 2011 to my current role which is Planning Analyst

    What do you enjoy most about your job?
    The opportunities that my job provides allowing me to interact with so many different departments and individuals on a daily basis. It’s refreshing to learn something new every day.

    Why do you think you won this particular People Values award?
    I think I am very approachable and show respect to all the people I work with. I cooperate, collaborate and share knowledge with people in other departments across the business. I take pride in my work and deliver excellence every time.

    What advice would you give to anyone considering a career with the Brown Thomas Group?
    I would tell them that they would be making a great career choice in applying to a prestigious company that is progressive in its practices and supportive to its people. It’s fantastic to be working at a world class retailer and the knowledge and experience to be gained is second to none.

    What would you say is your greatest achievement whilst working here?
    I think winning this award is a great achievement and to be recognised for the work and effort that I put in every day. Our People Awards are a great way of recognising individual talent but I feel it not only boosts the morale of the individual receiving the award, but positively influences the wider team.


    Maurizio Frulla, Work as One, joint winner

    Tell us about your career to date with the Brown Thomas Group
    My career in Brown Thomas started over four years ago when I was employed with the Geeves and Hawkes concession in the Menswear department. After working with them for a year I moved to the Brown Thomas group and was very happy with the opportunity I was given. In my time in Menswear I have been nominated twice for our People Values awards, winning in 2013 for Work as One.

    What do you enjoy most about your job?
    Menswear is a great environment to work in – I love the product, the layout, the atmosphere and the fact that the style changes all the time. It’s like being in the set of a movie and you are part of it! But of course the main priority is my customers and their needs. I hope I do my best to provide the best service I can.

    Why do you think you won this particular People Values award?
    I think because I approach every customer and make sure they receive fantastic service. I understand the importance of standards on the floor. I also interact with my colleagues in other areas, such as the buying office and I always keep myself updated with the new styles. I ensure to attend all training available to me to keep me informed about the product I sell.

    What advice would you give to anyone considering a career with the Brown Thomas Group?
    If you are loyal, hard-working, dedicated and have the ability to exceed customer expectations, and would like to work in the most fashionable and trendy store in Ireland, then this is the right place for you!

    What would you say is your greatest achievement whilst working here?
    I am proud to be one of the top sellers in Brown Thomas Dublin and this gives me the pride and strength to continue developing my career within the Brown Thomas Group. I get great feedback from my customers all the time. Most of all I am happy to see my customers returning to thank me for the advice and suggestions I have given them.


    Sarah Williams, Department Manager, Dublin

    Tell us about your career to date with the Brown Thomas Group.
    I started with Brown Thomas in 2009 working in Menswear. From there I went on to be the Michael Kors Brand Manager in Womenswear. I then was lucky enough to gain a place on the Retail Degree Programme, which is fully funded by the company, and I became a Trainee Manager in Childrens & Living. I have subsequently been promoted to Department Manager in Beauty.

    What do you enjoy most about your job?
    Working with people is what I love most about my job! The Beauty department is such a fast paced environment and every day is different. We encounter so many different people on a day to day basis and have a huge amount of interaction with my customer, my team and my colleagues. That is what I love most about my job.

    How important is career development to you?
    Career development is so important to me. Without the opportunities Brown Thomas have given me, I would not be where I am today in terms of my career. Brown Thomas have fully supported me in all my roles and put me forward for different projects. I have always felt valued within the business. There are so many training opportunities and courses that are delivered here that can help people to reach their full potential within their roles, and the company are extremely invested in developing talent from within.

    What advice would you give to anyone considering a career with the Brown Thomas Group?
    Go for it! It is an exciting, dynamic environment to work in and there are endless opportunities for those who are passionate about excelling in the retail industry.

    What would you say is your greatest achievement whilst working here?
    My greatest achievement to date would be becoming a Department Manager. Having started as a Sales Consultant, I never thought I would be where I am today, and I’m so glad the Brown Thomas Degree Programme has helped accelerate my career. Also, being part of the Ground floor project and opening our amazing new beauty hall in 2014 would have to be a highlight! We are so proud of the work that we have done to make the opening a success. We worked as one, delivered our best and hopefully have delighted our customers!