MAURIZIO FRULLA, WORK AS ONE, JOINT WINNER

Tell us about your career to date with the Brown Thomas Group
My career in Brown Thomas started over four years ago when I was employed with the Geeves and Hawkes concession in the Menswear department. After working with them for a year I moved to the Brown Thomas group and was very happy with the opportunity I was given. In my time in Menswear I have been nominated twice for our People Values awards, winning in 2013 for Work as One.

What do you enjoy most about your job?
Menswear is a great environment to work in – I love the product, the layout, the atmosphere and the fact that the style changes all the time. It’s like being in the set of a movie and you are part of it! But of course the main priority is my customers and their needs. I hope I do my best to provide the best service I can.

Why do you think you won this particular People Values award?
I think because I approach every customer and make sure they receive fantastic service. I understand the importance of standards on the floor. I also interact with my colleagues in other areas, such as the buying office and I always keep myself updated with the new styles. I ensure to attend all training available to me to keep me informed about the product I sell.

What advice would you give to anyone considering a career with the Brown Thomas Group?
If you are loyal, hard-working, dedicated and have the ability to exceed customer expectations, and would like to work in the most fashionable and trendy store in Ireland, then this is the right place for you!

What would you say is your greatest achievement whilst working here?
I am proud to be one of the top sellers in Brown Thomas Dublin and this gives me the pride and strength to continue developing my career within the Brown Thomas Group. I get great feedback from my customers all the time. Most of all I am happy to see my customers returning to thank me for the advice and suggestions I have given them.