Brown Thomas is proud to offer Tax Free Worldwide to our visiting customers.
We provide two different types of tax free shopping for customers:
-
Through the point of sale (our BT till)
- Through Tax free Worldwide (our Tax back provider)
1. Customers who live outside the EU and make a purchase in store and wish to have their goods delivered. The customer therefore is not bringing the goods outside the EU through the airport themselves, so we provide a VAT Free service through the POS.
The first option is also used for diplomats or any person(s) /company(s) that have tax exemption.
2. Customers who are residents outside the EU and make a purchase in store and are leaving the country with the goods will receive a TAX FREE WORLDWIDE receipt and can claim their tax back at the airport or by post.* ( if the goods are under the customs check value).
How does it work?
When shopping in Ireland non-EU residents are entitled to claim VAT back on items purchased which are brought home at the end of your visit. VAT in Ireland is 21% however the available VAT content for refund is 17.35% from which a small handling fee is deducted by the Refund Agency.
Shop
When shopping always ask for your Tax Free Worldwide form. The store will provide the tourist with a form and a pre-paid envelope and this information leaflet to help make your claim.
Claim
Please sign and complete this form prior to returning it to Tax Free Worldwide. The information required includes: Name, Address, Passport Number, Arrival and Departure dates from the EU, Credit Card number (for refund) and your Signature. Completed forms can be returned to our airport desks or mailed back to our office upon your return home.
Stamp
A Customs Stamp is only required if your form has a sales value greater than €2,000. Customs Courtesy Telephones are available in the Arrivals Hall of both terminals in Dublin Airport. For all other sales values your completed form can be returned directly to Tax Free Worldwide.
HIGH VALUE SALES (Over 2,000Euro)
Please present your form to Customs prior to leaving the country. A Customs Courtesy phone is located in the Arrivals Hall of both terminals in Dublin Airport (see maps below). Customs will need to see your completed tax free form, goods, passport and flight details. Once stamped you can return your form to the Tax Free Worldwide desk or mail the form to our office upon returning home. If you have any difficulty contacting Customs please proceed to the Tax Free Worldwide desk and our staff will assist you.