Please allow 7 working days for orders to be delivered as we adhere to safety measures, however will do our very best to ensure they get to you as soon as possible.
Be assured there are no additional taxes or duties when you shop with us. Read our FAQs to find out more.
Next Working Day Delivery €7.50
For more information on our delivery service please read our full details on Brown Thomas Dispatch, Delivery & Order Tracking.
Express Delivery €7.50
For more information on our delivery service please read our full details on Brown Thomas Dispatch, Delivery & Order Tracking.
Standard Delivery €5.00
For more information on our delivery service please read our full details on Brown Thomas Dispatch, Delivery & Order Tracking.
Large Electrical Products €30 (7-10 days)
For more information on our delivery service please read our full details on Brown Thomas Dispatch, Delivery & Order Tracking.
Returns
If for any reason you are not completely satisfied with your purchase, we have ensured our returns & refunds process is simple and free of charge. Please read full details of the Brown Thomas Returns & Refunds process should you need further information
Postal Returns
To return items by post please use the prepaid postage label attached to your dispatch invoice.
Store Returns
Our stores are currently closed but you can still return your items to us by post. If this is not possible you may return items up to 14 days after our stores reopen on 17th May.
Please note merchandise must be accompanied by an original receipt or a digital receipt on the Brown Thomas Loyalty App.
