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Terms & Conditions
- Online Terms and Conditions
- In-Store Terms and Conditions
- Online Furniture Terms and Conditions
- Encore Loyalty
- Inner Circle Terms and Conditions
- Brown Thomas Visa Credit Card
- Promotions & events
- Product Recall
- Competitions & Offers
- Services
- Third Party Suppliers
- Personalised Items Online
- Security & Privacy Policy
- Cookie Policy
- WEEE Policy
- Right Of Withdrawal
Competitions & Offers
These terms and conditions (the “Terms”) are appended to and superseded by any specific terms and conditions published alongside the competition.
Brown Thomas Arnotts Limited (“Brown Thomas Arnotts”) is the ‘Promoter’ in relation to the Competition or Offer unless stated otherwise.
Brown Thomas Arnotts reserves the right to amend these Terms at any time in its sole discretion.
By participating in any Competitions or Offers, you agree to be bound by the relevant terms and conditions applicable to the promotion.
Entry into the competition is free and no purchase is necessary unless stated otherwise in the specific terms and conditions of the competition.
Employees, ex-employees (and their families) of Brown Thomas Arnotts, third parties and all agencies connected to this competition are not eligible to enter.
Winners will be drawn at random from all entries received. The decision will be final and binding, and no correspondence will be entered into.
Entrants will be deemed to have accepted and agreed to be bound by these Terms.
One entry per registered user. Brown Thomas Arnotts takes no responsibility for lost, damaged, illegible or non-received entries. Entries must be received by any mechanism described as necessary to enter the competition.
Entry costs (where applicable) are as advertised. Entrants are liable for their costs to access telephone, mobile or computer networks.
Unless otherwise stated, entries must arrive by the published closing date for the competition. Entries received after this time will be disqualified. Brown Thomas Arnotts may, at its discretion, extend the closing date without prior notice.
All entries, photographs or other matter submitted as part of a competition entry shall become the property and the copyright of Brown Thomas Arnotts. Brown Thomas Arnotts reserves the right to transmit them all or in part or use them in any way it thinks fit without the permission of the entrant or payment for such use.
Except where it is expressly stated otherwise, the winner will be the first correct entry or entries drawn at random from the total entries submitted. Other prizes will be awarded in accordance with the order of priority stated with the competition.
Brown Thomas Arnotts reserves the right to change the rules or void the competition at any time.
In the event of a printing or broadcast error (obvious or otherwise), which affects the competition in any way, Brown Thomas Arnotts reserves the right to administer the competition as though the error had not occurred, having informed the entrants, through the original media, of the original text.
Winner(s) of prizes may be published on the Brown Thomas website or other Brown Thomas ‘marketing’ channels. Names of winners and results of competitions will be available on request, enclosing a stamped, self-addressed envelope to: Brown Thomas Corporate Offices, 4th Floor, 12 Henry21 - 26 Anne's Lane, South Anne Street, Dublin 12.
Prize is as stated. There is no cash alternative in any circumstances whatsoever to the prizes offered. Prizes are not transferable unless otherwise stated. If for any reason an advertised prize is unavailable, Brown Thomas Arnotts reserves the right at its absolute discretion to substitute a similar prize of equivalent or greater value. Only one prize will be awarded per household. Please allow 28 days for delivery of all prizes.
In some competitions, entry may be restricted to entrants of eighteen years and over. However, where there is no age limit or other restriction of entrants in Brown Thomas Arnotts competitions, Brown Thomas Arnotts will not offer an alternative prize to any winner (such as a minor), who for any reason whatsoever is prevented from receiving or making use of the prize offered. Entrants under the age of 18 should seek permission from the bill payer before making an entry via website, phone or mobile phone, and must have permission from their parent or guardian.
If the winner of a competition is unable to take up a prize for any reason, Brown Thomas Arnotts reserves the right to award it to an alternative winner, in which case the first winner chosen will not be eligible for any share of the prize whatsoever.
If no response is received by the winner(s) of the prize within seventy two (72) hours of being contacted, Brown Thomas Arnotts may dispose of the prize as it thinks fit, without any liability to the winner(s) for having done so.
All winners are required to cooperate with Brown Thomas Arnotts to publicise their win as Brown Thomas Arnotts deems appropriate.
Failure to comply with any of these rules will disqualify an entry from taking part in the competition. Brown Thomas Arnotts reserves the right to disqualify any entry at its absolute discretion.
The decision of Brown Thomas Arnotts is final in all matters concerning a competition. It is a condition of entry to the competition that the entrant agrees to be bound by these, in particular that the decisions of Brown Thomas Arnotts and judges on any matter whatsoever arising out of or connected with the competition are final.
Where prizes are to be provided by a third party, the winner(s) will be required to complete all appropriate or applicable booking or other formalities direct with such provider. Brown Thomas Arnotts will have no responsibility for the acts or defaults of any other persons.
The personal details supplied by entrants will only be used for the purpose of the competition entered unless entrants indicate otherwise upon entering the competition.
The prize is not in conjunction with any other offers, and no cash alternative will be provided.
Competitions and Offers are governed by Irish law and are subject to the exclusive jurisdiction of the Irish Courts.
Your personal data will be processed in accordance with our Privacy Policy.
SKIMS Seamless Sculpt Promotion
Shop 20% off selected SKIMS Seamless Sculpt styles. Discount already applied to selling price. Available online only at www.brownthomas.com and in the Brown Thomas stores. Discount is valid from 08:00am on Friday 28th August 2026 to 11.59pm on Wednesday 9th September 2026 only (the Promotion Period). Brown Thomas Arnotts Limited reserves the right to cancel, terminate, suspend, withdraw, amend and/or modify this promotion at any time without notice. This promotion is subject to Brown Thomas Terms & Conditions and which are available for review at Brown Thomas Terms & Conditions.
Charlotte Tilbury Competition
The promotion is open to members of the Brown Thomas Arnotts Loyalty Programme who are residents of the Republic of Ireland and aged 18 years or over at the date of entry.
Purchases made outside the Promotional Period (11th August 2026 until 16th September 2026 inclusive) will not qualify. Loyalty members will automatically receive one (1) entry into the prize draw when they spend €100 or more on Charlotte Tilbury products in a single transaction during the Promotional Period.
Qualifying purchases may be made in-store or online in all Brown Thomas and Arnotts stores.
Prize
One winner will receive a Charlotte Tilbury prize bundle comprising:
- 1 x Unreal Lip Oil
- 1 x UV Primer 30ml
- 2 x Unreal Blushes
- 1 x Unreal Highlighter
- 1 x Unreal Foundation
- 1 x Magic Vanish
The winner may select their preferred available shade for the applicable products within the prize bundle. The UV Primer is excluded from the winner’s shade selection. Shade selection is subject to product and shade availability.
The prize is non-transferable, non-refundable, and no cash alternative will be offered.
The winner will be selected at random from all eligible entries received during the Promotional Period. The draw will take place within 16 days following the conclusion of the Promotional Period. The winner will be contacted using the contact details associated with their loyalty account.
The winner must confirm their preferred shade selections within 14 days of being notified. If the winner cannot be contacted, does not respond within 14 days, or is found to be ineligible, the Promoter reserves the right to select an alternative winner.
The prize will be delivered to an address within the Republic of Ireland.
Terms and conditions apply*
Full terms and conditions available here.
Up To 50% Off Swimwear*
Offer is available online and in-store from Friday 24th July 2026. The up to 30% Off* Swimwear applies to selected items only. Brown Thomas Arnotts Limited reserves the right to cancel, terminate, suspend, withdraw, amend, and/or modify this promotion at any time without notice. This promotion is subject to Brown Thomas’ Terms & Conditions, and which are available for review at https://www.brownthomas.com/about-brown-thomas/terms-and-conditions/. If you have any queries about redeeming this promotion online, please contact our Online Customer Service team here.
Beauty Samples
Spend €120 or More on Beauty and Choose One from Three Beauty Samples. While stocks last, Offer Not Available In Store. Exclusions apply including but not limited to Dyson, Trinny London and Shark.
Free Delivery On Beauty
Offer is available on qualifying beauty orders when Encore Loyalty members spend €80 in a single transaction. Offer available on Standard delivery only. Offer available for a limited time only. Offer available for Loyalty Members only. This offer excludes Dyson and selected home fragrance brands, Neom, Diptyque, La Bougie, Max Benjamin, Rathbornes, Foxford, Shark, Therabody, Wax Lyrical, Voya, Paddywax. Offer available online only. Brown Thomas Arnotts reserves the right, at its sole discretion, to change, modify or withdraw this offer.
Calvin Klein Promotion
Online promotion:
The promotional period begins at 12.00 a.m. on 4th December 2025. This promotion is available online at Brownthomas.com and applies to selected briefs only from Calvin Klein subject to availability. Purchases must be made in one single transaction and applies to full price products only. The promotion can be availed of multiple times within the promotional period. The promotional discount cannot be used in conjunction with other discounts or promotions. In line with our returns policy which is available at https://www.brownthomas.com/about-brown-thomas/terms-and-conditions/, briefs and underwear are non-returnable items. Customers who purchase any three included products will only need to pay for the two most expensive of the three products. The third, least expensive product will be provided at no additional cost. Brown Thomas reserves the right to withdraw or amend this promotion at any time without notice.
In-Store Promotion:
The promotional period begins at store opening on 3rd December 2025. This promotion is available in-store and applies to selected briefs only from Calvin Klein subject to availability. Purchases must be made in one single transaction and applies to full price products only. The promotion can be availed of multiple times within the promotional period. The promotional discount cannot be used in conjunction with other discounts or promotions. In line with our returns policy which is available at https://www.brownthomas.com/about-brown-thomas/terms-and-conditions/, briefs and underwear are non-returnable items. Customers who purchase any three included products will only need to pay for the two most expensive of the three products. The third, least expensive product will be provided at no additional cost. Brown Thomas reserves the right to cancel, terminate, suspend, withdraw, amend and/or modify this promotion at any time without notice.