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Personal Shopping
Personal, individual and just as unique as you. Whatever your needs or your personal style let our experts advise you with our complimentary Personal Shopping Experience in an exclusive setting in all our stores.
Capsule Wardrobe
Workwear Update
Best Dressed Guest
1. Get In Touch
No request is too big or small for our team! Using the booking page here, or over the phone, make an appointment at a store that suits you. Select which service you'd like to discuss and choose an advisor to meet with. Then select a time slot! It's as easy at that. You can find out more about our team members here.
2. Meet & Greet
Our personal shoppers are passionate about understanding your needs. Approximately 3-4 days before your appointment a member of our team will call you to ask a little more about what you are looking to achieve from your appointment, your sizes and your budget.
3. Time To Shop
The magic starts before you arrive - your stylist will prepare a selection of looks to be tried on during the appointment. All you have to do is arrive at the Personal Shopping area and have an open mind!
Meet The Team
Our experienced and stylish team, each with unique specialties, are ready to help you craft your style. With in-depth store knowledge and the latest arrivals at their finger tips, our highly-skilled personal shoppers are just waiting to get to know you!
Getting Personal
Take a peek inside the appointment process with one of our personal shoppers.
Our team are available to answer any of your queries, but here are a few commonly asked questions:
A typical appointment is approximately 90 minutes long.
Our Personal Shopping services are available in our all our stores - from Grafton Street and Dundrum in Dublin, to our regional stores Limerick, Galway and Cork.
Absolutely! We have a broad team with different specialisms and passions, find out more about our team here.
Its your appointment, so just be you! As a department store, we have it all, so if you need something specific to make an outfit work, such as neutral underwear, we've got you covered.
We understand the reassurance friends, bridal parties and partners can provide but we ask you to keep the number of guests to 1. Any more and it gets too crowded with space and opinions!
Personal Shopping is a completely complimentary service offered by Brown Thomas and carries no obligation to purchase. However we will do our best answer your brief and send you home happy with a new addition to your wardrobe!
Booking an appointment for yourself or someone else is simple, just enter their details. Why not gift them a Personal Shopping eGift card including a complementary appointment?
