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In-Store Services & Experiences

In-Store Services & Experiences

Make the most of your visit to Brown Thomas with our wonderful variety of services and experiences, created to ensure your trip is both smooth and unforgettable.

Shopping Services

Concierge Services Desk To enjoy a seamless shopping experience, all the services we offer in store can be booked at the Concierge Services Desk. From Tax Free Shopping to our range of inspiring new sustainable shopping services and more, all together for your convenience.

Available on Level 2 in Dublin, Cork and Limerick and Level -1 in Dundrum and Galway.
Gifting Concierge Not sure what to choose for that special someone or is your list just too long this year? Allow us to look after all your gifting needs by booking an appointment with a specialist Gifting Concierge.

Available in all Brown Thomas Stores. Book Now
Womenswear Personal Shopping The Brown Thomas Personal Shopping Service is your walk-in wardrobe with a difference. Experience a luxurious, relaxing space that is exclusively yours, while our team of personal shoppers brings the store to you.
Book a complimentary Personal Shopping appointment below.

Available in all Brown Thomas Stores. Book Now
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Lingerie Fittings Searching for the perfect bra? Our lingerie experts will guide you through the different sizes, styles and shapes to help find the best fit for you.
Ask a team member in store for further details.

Available in Brown Thomas Dublin, Cork, Limerick & Galway. Book Now
Menswear Personal Shopping The Menswear Personal Shopping Service at Brown Thomas is designed to make life easy; offering an effortless, discreet and luxurious way to shop for just a single item, special occasion or a whole wardrobe. Our Personal Shopping Team will listen carefully and advise accordingly, pre-selecting a rail of items in advance for you to try on or if you are under time-pressure, will select and deliver directly to your home, office or hotel.

Available in Brown Thomas Dublin and Cork. Book Now
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Menswear Made to Measure Reimagined for the modern wardrobe. As we adapt to an ever changing lifestyle, we have extended the Brown Thomas Made to Measure service beyond the classic suit and tie, and introduced the opportunity to create a custom-made wardrobe of knitwear, outerwear, casual trousers, leather pieces and more.
To book a Made to Measure appointment, call 01 617 1159 or email menstailoring@brownthomas.ie.

Available in Brown Thomas Dublin.
In Store Alterations If you need adjustments to your new tailoring or denim purchase we offer a convenient in store alteration service and complimentary delivery to your door*.
Our deliveries are eco-friendly, we use an electric car to deliver your purchase in the Dublin area.
*A fee is applied for alterations and varies depending on the item(s). Delivery is complimentary and available within the Dublin area only.
Ask a team member in store for further details.

Available in Brown Thomas Dublin.
Tax Free Shopping As a non-EU resident, when you spend over €75 in-store you are entitled to claim a refund on VAT or sales tax which is included in the price of the items you have just purchased. This is also available to Irish nationals who are living permanently in non-EU countries.

Available in all Brown Thomas Stores. Find Out More
On Demand With On Demand, you can shop any of our brands from anywhere in the world by connecting with our team. Find Out More

Beauty Services

Beauty Experts With the best beauty brands waiting for you and world class makeup artists welcoming you, experience the joy of beauty at your preferred boutique today. Let the experts guide you through the latest collections in-store or via a virtual appointment.

Available in all Brown Thomas stores. Book An Appointment
Beauty Style Team Let us introduce you to the Beauty Style team, our in store makeup artists who offer bespoke beauty services, just for you.
With a wealth of professional experience, Aidan, Elena and Thomas are on hand to advise on the newest makeup and skincare brands, tips and tricks for makeup application and to have your makeup bag updated to suit your own needs.

Available in Brown Thomas Dublin & Dundrum. Book Now
Nails Model-worthy manicures and perfect pedicures, Nossa Beauty are here to make you look and feel good. Now also offering essential brow services book into Planet Beauty today for a luxury experience with beautiful results equipped to conquer the day.

Available in Planet Beauty Dundrum & Clarendon Street, Dublin. Book Now
Teeth Whitening Clinic The White House provide the highest quality services using state of the art technology to create perfect white teeth. With qualified dental professionals and equipment that is thoroughly tested, you'll receive a professional and effective service with long lasting results. Specialist laser teeth whitening clinics, on Level 2 of Brown Thomas Dublin.

Available in Brown Thomas Dublin. Book Now
Bridal Beauty Consultations The Beauty Style Team is at your service on what is surely one of your biggest days. Book a one-to-one consultation with our resident skin and makeup experts to plan and customise your desired bridal makeup look, starting with a personalised skincare routine. Our experts are also on hand to guide you through choosing your preferred wedding day scent.

Available in Planet Beauty Dundrum & Clarendon Street, Dublin. Book Now
Nossa Beauty Awaken your senses and revitalise your mind with a beauty experience like no other.

Available in Clarendon Street, Dublin from Monday 13th October & Dundrum. View Dundrum Menu
View Clarendon Street Menu
Book an Appointment
Luxury Piercing By Maria Tash The fine jewellery and luxury piercing studio adored by celebrities around the world, MARIA TASH is exclusively available on Level 2 of our Dublin store.

Available in Brown Thomas Dublin. Find out more

Personalisation & Gifting

Moët & Chandon Impérial Bottle Personalisation Treat a loved one to a bespoke gift. Complimentary personalisation is available with every purchase of Moët & Chandon Impérial in-store.
Speak to a team member on level 3 for more information.

Available in Brown Thomas Dublin.
Louis Vuitton Hotstamping Add a personal touch by hot stamping your initials.
With space for up to three initials and a choice of 18 inspiring colors, this complimentary service is a stamp of distinction and elegance. You may choose hot stamping as an option when purchasing applicable products in the Louis Vuitton Boutique at Brown Thomas Dublin.

Available in Brown Thomas Dublin. Find out more
Midleton Craft Collection Bottle Engraving For a truly personal gift, look to Midleton Craft Collection complimentary bottle engraving. Personalise with a name, date or message. Available in store on Level 3.

Available in Brown Thomas Dublin.
Jimmy Choo Made-To-Order Create your dream handbag or pair of shoes with the Jimmy Choo Made-To-Order service. Discover an extensive range of silhouettes to customise, choose unique fabrics and colours and make it personal with your initials or an engraved date.
Ask a Jimmy Choo team member in store for further details.

Available in Brown Thomas Dublin. Browse the collection
Coach Create You create it and we craft it. Add a complimentary custom leather tag to your next Coach accessory purchase in store. Choose from over 100 motifs, letters and numbers in lots of colour options and make your new accessory unique.
Ask a team member in store for further details.

Available in Brown Thomas Dublin. Browse the collection
Bespoke Gift Wrap Discover a world unique to you with our in-store personalisation services. Make every gift a cherished memory with custom ribbons. Visit the Concierge Desk in-store for more information.


Available in all Brown Thomas stores.

Corporate Services

Corporate Partnership Our corporate retail partnerships offer us continued opportunities to serve more customers and to enable these clients and their employees to experience the extraordinary with Brown Thomas. No matter what budget specifications are in play, our team are on hand to create exclusive bespoke events and tailored services with Brown Thomas’ signature joie de vivre all located in one of our iconic stores.

Available in all Brown Thomas Stores. Find out more
The Apartment An exclusive event space at 1A Brown Thomas Dundrum. The Apartment is a destination that caters to a myriad of events from beauty masterclasses, style workshops, experiential pop ups, product launches, private events, meetings, team away days and more.

Available in Brown Thomas Dundrum. Find out more

Restaurants & Cafés

Brown's Brasserie Find beautiful, locally sourced, French-inspired cuisine along with an extensive range of refreshing drinks and sweet treats for you to enjoy.

Available in Brown Thomas Dublin, Dundrum, Cork and Limerick. Find Out More
Edition Café Relax and enjoy your favourite brunch, lunch, afternoon treats or some post shopping bubbles in our newly launched café, Edition, on Level 2. Experience the beautiful new surroundings, along with an incredible selection of healthy and delicious menu options.

Available in Brown Thomas Dublin. Find Out More

Positive Change

black handbag Full Circle This service gives you the chance to sell your pre-loved bags in exchange for a Brown Thomas Gift Card which you can spend in-store or online at brownthomas.com. Think of it as an exciting new way to refresh your style, clear clutter and close the loop on unnecessary waste.

Available in Brown Thomas Dublin, Dundrum, Cork, Limerick & Galway. Find out more
Preloved with Designer Exchange Preloved With Designer Exchange Discover a curated collection of preloved designer handbags in Brown Thomas Cork and Limerick, located in the Accessories Department, Level 0.

Available in Brown Thomas Cork and Limerick.