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DIVERSITY & INCLUSION
At Brown Thomas Arnotts our aim is the shape a more inclusive, diverse and equitable business. A place where different perspectives are celebrated, curiosity and creativity is welcomed, helping us to reinvent retail for our customer, communities and ourselves.
BTA’s D&I COMMITMENT
Our Purpose: Enriching our Customers’ Lives
Our Commitment: We are committed to a workplace where equal opportunity and unbiased treatment forms the foundation of our Diversity and Inclusion strategy. The impact of what we do will answer to our customers, our own people and the communities around us.
Doing the right thing is one of our key values. That means ensuring that everyone's voice is valued. We work to weave inclusivity into everything we do. From attracting talent with diverse backgrounds, experiences and views, to fostering a welcoming and inclusive culture across our business. We know that inspiration can come from anywhere. Embracing different perspectives, welcoming different voices, and leveraging our collective strengths has been the secret to our success for almost two hundred years. As we look to the future, we are excited by the opportunity to evolve and expand our focus on Diversity and Inclusion efforts. Together, we will continue to create a sustainable workplace environment.
EDI MATTERS
Our 'EDI Matters' wheel is how we keep inclusion alive across the business, engaging our team members in planned activities and initiatives throughout the year. It shapes our programme under the following headings:
- Gender Equality
- LGBTQ+ Inclusion
- Race & Ethnicity
- Disability & Neurodiversity
- Age & Generational Diversity
- Family, Carers & Wellbeing
RECOGNITION
Brown Thomas Arnotts was honoured to receive the LGBTQ+ Inclusion Award at the 2024 National Diversity and Inclusion Awards for our year-round approach to LGBTQ+ inclusion. We were also proud to be named winner of Excellence in Workplace Diversity, Culture & Inclusion at the 2024 Workplace Excellence Awards, recognising the inclusive culture we continue to build across our business.
A NOTE FROM OUR CEO
We stand for a diverse and inclusive workforce and are committed to fostering an equal, diverse and inclusive culture, where all of our team members are treated with the upmost respect, and have the opportunity to reach their full potential. We expect you, our cherished customers, to uphold these standards when interacting with Brown Thomas Arnotts, whether it be in store or through our digital platforms. We pledge to be actively inclusive and will not tolerate discriminatory behaviour of any kind towards our team members.
Donald McDonald CEO,
Brown Thomas Arnotts
Click here to view the 2025 Brown Thomas Arnotts Gender Pay Gap Report.