Your browser's Javascript functionality is turned off. Please turn it on so that you can experience the full capabilities of this site.

Hello Sunday The One For Your Eyes: Product Recall

View the full Hello Sunday product recall notice (PDF)

Product affected

Hello Sunday The One For Your Eyes - mineral brightening eye cream SPF50 with peptides, 15ml.

All batch numbers and expiry dates are affected.

Why the product is being recalled

Initial testing for The One For Your Eyes - eye cream SPF 50 confirmed that the product met the labelled SPF 50 UVB protection, but recent test results showed that it failed to meet the level of SPF stated on the product label.

While no incidents related to this issue have been reported, the product is being proactively and voluntarily recalled because the level of protection may not be that stated on the product label.

What you should do

Please immediately stop using The One For Your Eyes - eye cream SPF 50. Customers will be eligible for a refund.

How to obtain a refund

If you purchased The One For Your Eyes - eye cream SPF 50 through one of Hello Sunday’s authorised retail partners, please contact the retailer directly for a full refund.

If you purchased the product directly from the Hello Sunday website, please complete the Hello Sunday refund form .

Contact Hello Sunday

For further information or if you have any questions, email customer.service@hellosundayspf.com.

At Hello Sunday, the efficacy of our products is treated extremely seriously. As a brand built on transparency, we hold ourselves to the highest possible standards, and we are truly sorry that this product has not met the expected level of performance.