Personalised Items Online

Some products online allow for personalisation via photo uploading. All images must meet and be in compliance with the below terms.

The image submitted by you must:

• Not contain any personal information about an individual other than an image itself;
• Not contain anything which is in our sole opinion: obscene, offensive, sexual, unethical, racist, sexist, discriminatory, immoral, unlawful, dangerous, abusive, violent in nature, promotes binge drinking, excessive and/or irresponsible drinking and/or which is otherwise unacceptable;
• Not contain any images used for any commercial, advertising or corporate purposes such as logos, branding or trademarks; and
• Not contain any images of children/and or individuals that appear under the age of 18 years old.

By submitting an image, you confirm that you:

• Are solely liable for the image uploaded;
• Have obtained the consent of each person in the image;
• Are aware that the quality of the image printed may differ from the image submitted;
• Have the right to use the image; and
• Have read and understand our Privacy Policy.

Brown Thomas Arnotts Limited (“Brown Thomas Arnotts”, “we”) reserves the right to reject any photographs which are not in compliance with these terms and conditions (“Terms”). If we reject any images, we will notify you of such and cancel/refund you in accordance with our Terms. Images are screened for compliance.

Returns: Personalised items cannot be returned, refunded or exchanged, unless faulty or damaged; and we reserve the right to reject, cancel and refund any personalised orders that are not in compliance with the above requirements.