Security & Privacy Policy

Brown Thomas Arnotts Limited (“Brown Thomas Arnotts”) aims to provide world class customer service, in a safe and secure environment. It is our duty to ensure, so far as reasonably practicable, the Safety, Health & Welfare of our customers, team and visitors whilst in our stores. We recognise our duties under the Equal Status Acts 2000-2018 and treat all customers, contractors, team & visitors to our stores with respect.

We ask that our customers/visitors also respect our team and others who visit or work in our stores. Please note that the following behaviour will not be accepted in any of our stores or in the provision of any of our services:

• Behaviour which is disruptive and interferes with the use and enjoyment of the store or services by others.
• Harassment of team or other customers by use of abusive, racist, homophobic, obscene or threatening language including social media postings.
• Use of violence or threat of violence towards others.
• Filming/Recording/Videoing or Photographing our team without their prior knowledge and consent whilst at work.

Customers/Visitors who cannot adhere to a conduct built on mutual respect will be asked to leave our store(s).

• Please be aware that body worn device/bodycam recording, (audio & video), may take place in Arnotts Henry St. Where such recording take place, our security provider may use such recordings for the purposes of crime prevention, detection, deterrence, Health & Safety, training and incident investigation.  Our security provider will store and process the data in accordance with the Data Protection Act 2018 and only shared, where necessary with partner companies and An Garda Síochána for the purposes listed.  By entering Arnott’s Henry Street you agree to the above video recording practices.
• Contact: If you have questions or concerns regarding the body worn devices recording practices, please contact the data controller, Synergy Security Solutions, Calmount Park, Unit E5, Calmount Ave, Ballymount, Dublin 12, D12 R274 or by phone on (021) 455 0200.

Full details of the Brown Thomas Arnotts privacy policy are available here.

If you have concerns about the use of your personal data, you can contact the Brown Thomas Arnotts DPO at dataprotectionofficer@brownthomas.ie