Competitions & Offers

These terms and conditions (the “Terms”) are appended to and superseded by any specific terms and conditions published alongside the competition.

Brown Thomas Arnotts Limited (“Brown Thomas Arnotts”) is the ‘Promoter’ in relation to the Competition or Offer unless stated otherwise.

Brown Thomas Arnotts reserves the right to amend these Terms at any time in its sole discretion.

By participating in any Competitions or Offers, you agree to be bound by the relevant terms and conditions applicable to the promotion.

Entry into the competition is free and no purchase is necessary unless stated otherwise in the specific terms and conditions of the competition.

Employees, ex-employees (and their families) of Brown Thomas Arnotts, third parties and all agencies connected to this competition are not eligible to enter.

Winners will be drawn at random from all entries received. The decision will be final and binding, and no correspondence will be entered into.

Entrants will be deemed to have accepted and agreed to be bound by these Terms.

One entry per registered user. Brown Thomas Arnotts takes no responsibility for lost, damaged, illegible or non-received entries. Entries must be received by any mechanism described as necessary to enter the competition.

Entry costs (where applicable) are as advertised. Entrants are liable for their costs to access telephone, mobile or computer networks.

Unless otherwise stated, entries must arrive by the published closing date for the competition. Entries received after this time will be disqualified. Brown Thomas Arnotts may, at its discretion, extend the closing date without prior notice.

All entries, photographs or other matter submitted as part of a competition entry shall become the property and the copyright of Brown Thomas Arnotts. Brown Thomas Arnotts reserves the right to transmit them all or in part or use them in any way it thinks fit without the permission of the entrant or payment for such use.

Except where it is expressly stated otherwise, the winner will be the first correct entry or entries drawn at random from the total entries submitted. Other prizes will be awarded in accordance with the order of priority stated with the competition.

Brown Thomas Arnotts reserves the right to change the rules or void the competition at any time.

In the event of a printing or broadcast error (obvious or otherwise), which affects the competition in any way, Brown Thomas Arnotts reserves the right to administer the competition as though the error had not occurred, having informed the entrants, through the original media, of the original text.

Winner(s) of prizes may be published on the Brown Thomas website or other Brown Thomas ‘marketing’ channels. Names of winners and results of competitions will be available on request, enclosing a stamped, self-addressed envelope to: Brown Thomas Corporate Offices, 4th Floor, 12 Henry21 - 26 Anne's Lane, South Anne Street, Dublin 12.

Prize is as stated. There is no cash alternative in any circumstances whatsoever to the prizes offered. Prizes are not transferable unless otherwise stated. If for any reason an advertised prize is unavailable, Brown Thomas Arnotts reserves the right at its absolute discretion to substitute a similar prize of equivalent or greater value. Only one prize will be awarded per household. Please allow 28 days for delivery of all prizes.

In some competitions, entry may be restricted to entrants of eighteen years and over. However, where there is no age limit or other restriction of entrants in Brown Thomas Arnotts competitions, Brown Thomas Arnotts will not offer an alternative prize to any winner (such as a minor), who for any reason whatsoever is prevented from receiving or making use of the prize offered. Entrants under the age of 18 should seek permission from the bill payer before making an entry via website, phone or mobile phone, and must have permission from their parent or guardian.

If the winner of a competition is unable to take up a prize for any reason, Brown Thomas Arnotts reserves the right to award it to an alternative winner, in which case the first winner chosen will not be eligible for any share of the prize whatsoever.

If no response is received by the winner(s) of the prize within seventy two (72) hours of being contacted, Brown Thomas Arnotts may dispose of the prize as it thinks fit, without any liability to the winner(s) for having done so.

All winners are required to cooperate with Brown Thomas Arnotts to publicise their win as Brown Thomas Arnotts deems appropriate.

Failure to comply with any of these rules will disqualify an entry from taking part in the competition. Brown Thomas Arnotts reserves the right to disqualify any entry at its absolute discretion.

The decision of Brown Thomas Arnotts is final in all matters concerning a competition. It is a condition of entry to the competition that the entrant agrees to be bound by these, in particular that the decisions of Brown Thomas Arnotts and judges on any matter whatsoever arising out of or connected with the competition are final.

Where prizes are to be provided by a third party, the winner(s) will be required to complete all appropriate or applicable booking or other formalities direct with such provider. Brown Thomas Arnotts will have no responsibility for the acts or defaults of any other persons.

The personal details supplied by entrants will only be used for the purpose of the competition entered unless entrants indicate otherwise upon entering the competition.

The prize is not in conjunction with any other offers, and no cash alternative will be provided.

Competitions and Offers are governed by Irish law and are subject to the exclusive jurisdiction of the Irish Courts.

Your personal data will be processed in accordance with our Privacy Policy.

POINTS OFFER: €5 worth of ENCORE Loyalty points when you buy the Festive Advent Calendar

This offer is available from 3rd to 10th November 2025 (inclusive), or until stocks last when you purchase the Brown Thomas Arnotts Festive Advent Calendar ( https://www.brownthomas.com/beauty/beauty-gifts/advent-calendars/festive-advent-calendar/187697724.html) online at brownthomas.com €5 worth of ENCORE Loyalty points will be credited to your ENCORE Loyalty account by 18th December. If your qualifying order is cancelled or returned, the €5 in points will not be credited or may be reversed. This offer cannot be used in conjunction with any other discounts or promotional offers. Brown Thomas reserves the right to change, modify or withdraw this offer at any time prior to a qualifying purchase being made.   

This promotion is subject to Brown Thomas’ Terms & Conditions which are available at  https://www.brownthomas.com/about-brown-thomas/terms-and-conditions. The earning and redemption of Encore Loyalty points are governed by the ENCORE Loyalty Programme Terms & Conditions which are available at  https://www.brownthomas.com/about-brown-thomas/terms-and-conditions.html#encore-loyalty. This offer is open to all ENCORE Loyalty members. Customers must be members of the ENCORE Loyalty Programme at the time of purchase to qualify. New customers can join ENCORE free of charge here. Valid for online purchases only at brownthomas.com and not available in-store. Offer limited to one €5 points’ reward per qualifying customer during the promotional period. 

SINGLES DAY OFFER: Free Delivery plus €10 back in points

This offer is valid from 5PM Monday 10th November 2025 until midnight Tuesday 11th November 2025 at Brownthomas.com. All orders with value of €100 or higher will qualify for free standard free delivery (ROI and NI). To qualify for €10 in the form of loyalty points (1,000 points) customers must register to ENCORE Loyalty, existing ENCORE Loyalty customers must ensure they are logged in at checkout when placing the qualifying order.

€10 worth in points will be credited to your ENCORE Loyalty account between 3rd and 5th of December 2025 for qualifying orders above the value of €100 after any returns.

Customers may avail up to the maximum reward of €50, across five separate transactions. Exclusions apply, including but not limited to any services and gift cards.

This offer cannot be used in conjunction with any other discounts or promotional offers.

Brown Thomas Arnotts reserves the right, at its sole discretion, to change, modify or withdraw  this offer at any time without notice.

If you have any queries about redeeming this offer online, please contact our Online Customer Service team here.

Mid-Season Fashion:

The promotional period beings at 08:00am on Thursday 16th October 2025 on Brownthomas.com and begins in the Brown Thomas stores, opening on Thursday 17th October 2025. Discount already applied to selling price. Up to 40% off discount applies to selected* Women’s, Men’s and Children’s Autumn/Winter 2025 Fashion. Exclusions apply*.  

*This promotion excludes selected lines, brands and departments.

This offer cannot be used in conjunction with any other discounts or promotional offers. Brown Thomas Arnotts Limited reserves the right to cancel, terminate, suspend, withdraw, amend and/or modify this promotion at any time without notice.

This promotion is subject to Brown Thomas’ Terms & Conditions and which are available for review at https://www.brownthomas.com/about-brown-thomas/terms-and-conditions/.

If you have any queries about redeeming this promotion online, please contact our Online Customer Service team here.

Free Standard Delivery On Beauty

Promotion is available on qualifying beauty orders to customers who are also members of our Encore Loyalty programme when a customer spends a minimum of €100.00 in a single beauty transaction online https://www.brownthomas.com/ from 22nd July 2025. Promotion is available for a limited time only and only applies to orders received during the promotional period. This promotion is in respect of Standard ROI (Republic of Ireland) and Standard NI (Northern Ireland) delivery only. Encore Loyalty customers must ensure they are logged in at checkout when placing the qualifying beauty order to avail of free delivery. This offer excludes Dyson and selected home fragrance brands including but not limited to; Neom, Diptyque, La Bougie, Max Benjamin, Rathbornes, Wax Lyrical, Voya, Paddywax. Offer available online only. This offer cannot be used in conjunction with any other discounts or promotional offers. Brown Thomas Arnotts Limited reserves the right to cancel, terminate, suspend, withdraw, amend and/or modify this promotion at any time without notice.

This promotion is subject to our Terms & Conditions and which are available for review at https://www.brownthomas.com/about-brown-thomas/terms-and-conditions/.

If you have any queries about redeeming this offer online, please contact our Online Customer Service team https://www.brownthomas.com/customer-service/contact-us/.

Buy two pairs of Skims Fits Everybody briefs and get a third free*

Online promotion:
* The promotional period begins at 12.00 a.m. on 13th January 2025. This promotion is available online at Brownthomas.com and applies to selected lines only from the Skims Fits Everybody and Skims Fits Everybody Lace collections subject to availability. Purchases must be made in one single transaction and applies to full price products only. The promotion can be availed of multiple times within the promotional period. The promotional discount cannot be used in conjunction with other discounts or promotions. In line with our returns policy which is available at https://www.brownthomas.com/about-brown-thomas/terms-and-conditions.html, briefs and underwear are non-returnable items. Customers who purchase any three included products will only need to pay for the two most expensive of the three products. The third, least expensive product will be provided at no additional cost. Brown Thomas reserves the right to withdraw or amend this promotion at any time without notice.

In-Store Promotion:
* The promotional period begins at store opening on 21st January 2025. This promotion is available in-store and applies to selected lines only from the Skims Fits Everybody and Skims Fits Everybody Lace collections subject to availability. Purchases must be made in one single transaction and applies to full price products only. The promotion can be availed of multiple times within the promotional period. The promotional discount cannot be used in conjunction with other discounts or promotions. In line with our returns policy which is available at https://www.brownthomas.com/about-brown-thomas/terms-and-conditions.html, briefs and underwear are non-returnable items. Customers who purchase any three included products will only need to pay for the two most expensive of the three products. The third, least expensive product will be provided at no additional cost. Brown Thomas reserves the right to cancel, terminate, suspend, withdraw, amend and/or modify this promotion at any time without notice.

Find Jolly Prize Draw
(11th November – 9th December 2025)

1. This prize draw (the “Prize Draw”) is organised by Brown Thomas Arnotts Limited having its registered office at 92 Grafton Street, Dublin, D02 VF65 (“Brown Thomas”).

2. These terms and conditions are the rules which shall apply to the Prize Draw (the “Rules”). By entering the Prize Draw, you agree to be bound by these Rules.

Entrants

3. The Prize Draw is open to customers who Find Jolly and sign up to the mailing list between 11th November and 9th December (inclusive), the link to access the mailing list entry form can be found once a customer has found Jolly via clues placed on Brown Thomas Grafton Street store digital screens and on brownthomas.com between 11th November and 9th December (inclusive). Entrants to the Prize Draw must (i) sign up to the mailing list, (ii) be registered members of the Encore Loyalty programme (free to join), and (iii) be 18 years of age or older.

4. Employees of Brown Thomas, and any of its affiliates and any other persons or employees associated with these companies and their families, agents and anyone else connected with the Prize Draw shall not be entitled to enter the Prize Draw.

5. Brown Thomas reserves the right to disqualify any entrant if it has reasonable grounds to believe that the entrant has breached any of the Rules.

Prize Draw Entries

6. To enter the Prize Draw, an entrant is required to solve a clue to ‘Find Jolly’ in a specific department across brownthomas.com or Brown Thomas Grafton Street. The clue will be hosted on the brownthomas.com homepage and Brown Thomas Grafton Street digital screens. Once the entrant has solved the clue and found Jolly, they will be directed to click on a link online or scan a QR code in-store to access the Prize Draw entry form.

7. Once the entrant has signed up to the mailing list and signed up as a member of Encore Loyalty within the Qualifying Period, the entrant will automatically be entered into the Prize Draw (a “Qualifying Entrant”).

8. Qualifying Entrants are limited to one (1) Prize Draw entry, within the Qualifying Period.

9. The opening time and date for entries is 06:00 on 11th November 2025. The closing time and date of the Prize Draw is 23:59 on the 9th December 2025 (“Qualifying Period”). Entries received after this time will not qualify for entry into the Prize Draw.

The Prize

10. Four (4) winners will be drawn at random from all Qualifying Entrants by an independent party on the 18th, 25th November, 2nd December and 9th December 2025 (the “Winner(s)”).

11. Each Winner will receive 50,000 loyalty points (to a value of five hundred euros (€500)) (the “Prize”).

12. The Winner(s) must be a registered member of the Encore Loyalty Programme at the time of entry of the Prize Draw and at the time of redemption of the loyalty points.

13. The Winner(s) will be notified by Brown Thomas Customer Service Department by e-mail within five (5) days of the date of the draw and the points will be applied to the Winner’s loyalty account within five (5) days from the date of the draw.

14. The Prize is non-exchangeable and non-transferable and cannot be exchanged for cash. The loyalty points are valid to the 30th of September 2026 and can be redeemed at Arnotts and Brown Thomas stores and e-commerce sites and via the Arnotts and Brown Thomas apps. The terms and conditions in respect of the Encore Loyalty Programme shall apply, which can be found on the Brown Thomas website at brownthomas.com/customer-service/brown-thomas-loyalty-card/. Brown Thomas reserves the right to replace the Prize with an alternative prize of equal or higher value, if necessary.

15. The Prize is awarded at Brown Thomas’ discretion, and no Prize will be awarded as a result of improper actions by or on behalf of the Winner(s).

16. Brown Thomas reserves the right to request written proof of age and proof of identity of the Winner(s) at any time and for any reason.

17. Brown Thomas reserves the right at its sole discretion to withhold delivery of the Prize to the Winner(s) until such proof of eligibility and identity of the Winner(s) has been confirmed or to disqualify any Winner(s) from the Prize Draw as it sees fit.

General Terms

18. Brown Thomas reserves the right at its sole discretion to suspend, cancel, terminate or amend the Prize Draw or these Rules at any time and without prior notice and further liability to any entrant.

19. Brown Thomas reserves the rights at its sole and absolute discretion to: (a) exclude any person from participating in this Prize Draw; (b) request the Winner(s) to present proof of identity for verification purposes; (c) void any entry of or disqualify an entrant; and (d) select a reserve winner to replace any successful Winner who may subsequently be found to be ineligible and disqualified or for such other reason that Brown Thomas may determine in its reasonable discretion. For avoidance of doubt, Brown Thomas shall be under no obligation to provide reasons or justifications for exercising any of its rights above. Brown Thomas reserves its rights to pursue legal action against any individual believed to have undertaken fraudulent activities or other activities harmful to the Prize Draw and/or the entry submission process.

20. Brown Thomas, and any of its affiliates or any other persons or employees associated with these companies/persons will not be liable to any Qualifying Entrant, Winner(s) or to any other person in the event that all or any part of the Prize Draw or Rules are cancelled or amended in any way.

21. In the event of any dispute regarding these Rules and all other matters relating to the Prize Draw, the decision of Brown Thomas shall be final, and no correspondence or discussions shall be entered into.

22. Brown Thomas does not accept any responsibility for any damage, loss, injury or disappointment suffered howsoever arising from the Prize Draw or the Prize, whether due to any errors or omissions or other cause by Brown Thomas, its employees, agents or others to the fullest extent permitted by law. Nothing shall exclude Brown Thomas’ liability for death or personal injury as a result of its negligence. Brown Thomas will not be liable for its inability to contact the Winner(s) or award the Prize as a result of any mistakes or errors in the contact details provided by the Winner(s).

23. Brown Thomas does not warrant that the Prize Draw will be free from errors or omissions. The Prize Draw may be suspended temporarily and without notice in the case of system failure, maintenance or repair or for reasons reasonably beyond the control of Brown Thomas.

24. The decision(s) of Brown Thomas on all matters relating to the Prize Draw will be at its sole and absolute discretion and will be final and binding on all entrants and the Winner(s). No enquiries, appeals, verbal or written, shall be entertained. In the event of any inconsistency between these Terms and Conditions and any advertisements and marketing or promotional materials or communications relating to the Prize Draw, these Rules shall prevail.

Data Protection

25. Personal data supplied during the course of this Prize Draw shall be processed only for the purpose of administering the Prize Draw. For more information on how Brown Thomas handles personal data, including how entrants may withdraw consent to the collection, use or disclosure of personal data, please refer to Brown Thomas’ Privacy Policy: brownthomas.com/privacy-cookie-policy.html.

26. The Prize Draw will be governed exclusively by Irish law, and all Qualifying Entrants (including the Winner(s)) shall submit to the jurisdiction of the Irish courts.