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Dispatch & Delivery
Welcome to Brownthomas.com. Please find our delivery information outlined below. We currently offer delivery options to the Republic of Ireland and Northern Ireland only.
Standard orders will arrive within 5 working days.
Standard Delivery €5.00
Our standard delivery service for Republic of Ireland is provided by An Post and takes 5 working days.
An Post deliveries take place from Monday to Friday, 8.30am to 6.00pm. An Post do not deliver on a Saturday or Sunday. During Bank holiday periods please allow an extra day for Standard Delivery.
*Please note Saint Laurent and Prada bags and accessories and Jimmy Choo shoes and accessories orders will be delivered via DHL Express. A separate communication from DHL with a tracking number will be emailed to you in relation to this.
Northern Ireland £5.00
Standard Delivery to Northern Ireland takes 5 working days.
Deliveries take place from Monday to Friday, 8.30am to 6.00pm. Deliveries are not available on a Saturday or Sunday.
During Bank holiday periods please allow an extra day for Standard Delivery.
Same Day Delivery (Dublin Only) €12.95
Have your order delivered same day; choose from two delivery slots, 3pm - 7pm or 7pm - 11pm. Please note that this is a limited service and that cut off times are a minimum of 4 hours prior to the delivery slot.
Unfortunately we do not accept Parcel Motel addresses for same day deliveries.
Nominated Day Delivery (Dublin Only) €12.50
Have your oder delivered on a day of your choice, up to 28 days in the future. Please note that this is a limited service.
Unfortunately we do not accept Parcel Motel addresses for nominated deliveries.
Weekend Delivery (Dublin Only) €9.50
All customers with a delivery address in Dublin can now enjoy the convenience of weekend deliveries. Orders can be placed between Monday 12.00am and Thursday 12:00am and will be delivered over the coming weekend.
Weekend deliveries will take place Saturday and Sunday, 9.00am – 6.00pm.
On Friday evening prior to your delivery, you will be assigned a two hour delivery slot.
If the assigned delivery slot does not suit, you can contact our courier partner to reschedule the delivery.
Large Electrical Products €30
Large electrical products are delivered within 10-12 working days.
Working days are Monday to Friday and exclude Saturdays, Sundays, Good Friday and Bank or Public Holidays.
Deliveries take place from Monday to Friday, 8.30am to 6.00pm. There are no deliveries on a Saturday or Sunday for large electrical goods.
During Bank holiday periods please allow an extra day for delivery.
Collect From Store Free
Please see store pages for Click & Collect opening hours.
Brown Thomas Click & Collect is a convenient and complimentary service which enables you to place an order online and collect from your nearest store with no additional charge.
Once you have found the item(s) you would like to purchase simply add to your shopping bag and proceed to checkout; you will be given a list of delivery methods, choose Click & Collect from the options and indicate your preferred store for collection. We will notify you when your order arrives in store.
Please allow 3-5 days for Click and Collect in Brown Thomas, Dublin, Cork, Limerick, Galway, BT2 Dundrum and BT2 Blanchardstown.
All orders must be signed for upon collection. Please bring the following documentation with you to our Click & Collect location in store:
1. A copy of your ‘Ready for Collection’ email or show this document on phone or tablet.
2. The payment card that you used to purchase the items, or photographic ID (a driving license, passport or loyalty card).
You can find the Click & Collect locations in each of our stores here.
BT Plus Delivery €14.95
BT Plus Delivery* is a year long delivery service. For €14.95 you can enjoy unlimited Standard Delivery for all your Brown Thomas orders for the year. You can sign up to BT Plus Delivery at checkout.
*BT Plus delivery is subject to fair usage and is not available for Gift Cards.
BT Plus is not available for customers shipping to Northern Ireland at present.