Standard orders will arrive within 5 working days.
For more information on our delivery service please read our full details on Brown Thomas Dispatch, Delivery & Order Tracking.
If for any reason you are not completely satisfied with your purchase, we have ensured our returns & refunds process is simple and free of charge. Please read full details of the Brown Thomas Returns & Refunds process should you need further information
To return items by post please use the prepaid postage label attached to your dispatch invoice.
You can also return most products to any of our Brown Thomas stores along with the order confirmation email and dispatch invoice. Saint Laurent and Prada bags and accessories and Jimmy Choo shoes and accessories can only be returned to our Dublin store. All items must be returned within 28 day timeframe and be in a saleable condition.