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Dispatch & Delivery
Welcome to Brownthomas.com
Please find our delivery information outlined below. We currently offer delivery options to the
Republic of Ireland and Northern Ireland only.
Collect From Store
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Shipping Time
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Shipping Cost
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Click & Collect | Please allow 3-5 days for Click and Collect in all stores.
Please see Brown Thomas store pages and Arnotts store page for Click & Collect opening hours. All orders must be signed for upon collection. Please bring the following documentation with you to our Click & Collect location in store: 1. A copy of your ‘Ready for Collection’ email or show this document on phone or tablet. 2. The payment card that you used to purchase the items, or photographic ID (a driving license, passport or loyalty card). Did you know you can also collect orders from Arnotts in any Brown Thomas location? Find out more. |
Free |
ROI DELIVERY
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Shipping Time
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Shipping Cost
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Gift Cards | 3-5 days Please Note An Post deliveries take place from Monday to Friday, 8.30am to 6.00pm. An Post do not deliver on a Saturday or Sunday. During bank holiday periods please allow an extra day for Standard Delivery. |
€5.95 |
Standard ROI | 5 days Please Note An Post deliveries take place from Monday to Friday, 8.30am to 6.00pm. An Post do not deliver on a Saturday or Sunday. During bank holiday periods please allow an extra day for Standard Delivery. |
€5.95 |
Premium Express | Order before 12pm for delivery within 1-2 business days. Order after 12pm for delivery within 2-3 business days. Please Note Orders raised on Friday after 12pm, Saturday, Sunday and Monday pre 12pm will be dispatched on Monday and delivered within 1-2 business days. Deliveries take place from Monday to Friday, 8.30am to 6.00pm. Deliveries are not available on a Saturday or Sunday. During bank holiday periods please allow an extra day. |
€9.50 |
Same Day Delivery (Dublin only) |
Same Day Choose from two delivery slots, 3pm - 7pm or 7pm - 11pm. Please note that this is a limited service and that cut off times are a minimum of 4 hours prior to the delivery slot. Unfortunately we do not accept Parcel Motel addresses for same day deliveries. |
€15.00 |
Nominated Day Delivery (Dublin Only) |
Have your order delivered on a day of your choice, up to 28 days in the future. Unfortunately we do not accept Parcel Motel addresses for nominated day deliveries. |
€13.50 |
BT Plus Delivery |
BT Plus Delivery* is a year long delivery service. For €19.95 you can
enjoy unlimited Standard Delivery for all your Brown Thomas orders for the year. You can
sign up to BT Plus Delivery at checkout.
*BT Plus delivery is subject to fair usage and is not available for Gift Cards, large items, Furniture or any express or delivery options. This service is only applicable to items delivered as standard delivery. BT Plus is not available for customers shipping to Northern Ireland at present. |
€19.95 |
Large Electrical Products |
5-7 days working days Please Note Working days are Monday to Friday and exclude Saturdays, Sundays, Good Friday and bank or Public Holidays. Deliveries take place from Monday to Friday, 8.30am to 6.00pm. There are no deliveries on a Saturday or Sunday for large electrical goods. During bank holiday periods please allow an extra day for delivery. |
€24.99 |
Furniture |
Rathwood furniture and BBQs will be delivered within 2 weeks. | €50.00-€79.00 |
NI DELIVERY
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Shipping Time
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Shipping Cost
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Gift Cards | 3-5 days Please Note Deliveries take place from Monday to Friday, 8.30am to 6.00pm. Deliveries are not available on a Saturday or Sunday. During bank holiday periods please allow an extra day for Standard Delivery. |
£5.95 |
Standard NI | 5 days Please Note Deliveries take place from Monday to Friday, 8.30am to 6.00pm. Deliveries are not available on a Saturday or Sunday. During bank holiday periods please allow an extra day for Standard Delivery. |
£5.95 |
Express NI | Order before 12pm for delivery within 1-2 business days. Order after 12pm for delivery within 2-3 business days. Please Note Orders raised on Friday after 12pm, Saturday, Sunday and Monday pre 12pm will be dispatched on Monday and delivered within 1-2 business days. Deliveries take place from Monday to Friday, 8.30am to 6.00pm. Deliveries are not available on a Saturday or Sunday. During bank holiday periods please allow an extra day. |
£8.00 |
Furniture |
Rathwood furniture and BBQs will be delivered within 2 weeks. | £50.00-£79.00 |
INTERNATIONAL DELIVERY
Find out more about our BT Everywhere service HERE where we ship all products from Brown Thomas Grafton Street located in Ireland. Shipping fees will vary depending on the destination, weight, and value of the product. The store will ensure that all products are dispatched within 48 hours of purchase.