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12ft Premium Icelandic Pine Artificial Christmas Tree

Wait & Save - 12ft Premium Icelandic Pine Artificial Christmas Tree - Early October Delivery

RATHWOOD

12ft Premium Icelandic Pine Artificial Christmas Tree

£410.00 - £491.18

1 of 3 special offers

Christmas Tree Delivery Details

Standard delivery of 3-5 working days. This does not apply to pre-order, wait & save items where the month of delivery is specified. Rathwood will be in contact closer to the time to arrange these delivery dates. Same day/ nominated delivery date are excluded on all Rathwood Christmas trees.

Details

Rathwood 10-Year Guarantee

This Christmas Tree Guarantee ("Guarantee") is provided by Rathwood (the “Guarantor”) to the original purchaser ("Customer") of a Rathwood Christmas tree purchased via Brown Thomas and Arnotts only. This document sets out the terms under which a consumer may make a claim and does not limit the consumer’s statutory rights under Irish and EU law, including the Consumer Rights Act 2022 and applicable European Union consumer protection legislation.

1.) Scope of Guarantee: This Guarantee applies to Rathwood Christmas trees purchased directly from Brown Thomas / Arnotts, including pre-lit artificial trees and standard artificial trees. The Guarantee covers the following components, subject to the limitations and exclusions outlined below

Tree Structure and Branches: Protection against manufacturing defects in the metal or plastic frame, base connection points, and branch integrity.

Tree Stand: Guarantee against faults in material or workmanship affecting functionality.

Pre-Lit Electrical Components (if applicable): Coverage for electrical faults in:

Plug and internal wiring

Connecting pole or integrated wiring junctions

LED or fixed bulb string systems

2.) Duration of the Guarantee

The duration of this Guarantee varies depending on the component and is valid from the original date of delivery. This Guarantee is non-transferable and applies only to the original purchaser residing in the Republic of Ireland or Northern Ireland

Tree Structure and Branches: 2 years

Tree Stand: 10 years

Pre-Lit Electrical Components (if applicable): 2 years

3.) How to Make a Claim

To initiate a claim under this Guarantee:

1. Contact Rathwood Customer Service via:

Phone: 059 91 56285
Email: support@rathwood.com

2. Provide the following:

Proof of purchase

Photos and/or video evidence clearly showing the issue

Any requested details regarding product usage, storage, and assembly

3. Rathwood will assess the claim within a reasonable timeframe. We reserve the right to request additional evidence or information before making a determination.

4.) Resolution Options

Where a valid defect is identified, Rathwood may, at its discretion:

Repair the item

Replace the item or relevant component(s)

Offer a partial refund or store credit

Provide compensation in lieu of a replacement

5.) Exclusions

The guarantee does not cover:

Normal wear and tear, fading, or cosmetic deterioration from general use or storage.

Damage from incorrect assembly or failure to follow provided instructions.

Damage caused by misuse, abuse, neglect, tampering, or modification by the consumer or third party.

Electrical faults resulting from overloading, external power surges, or improper use.

Damage caused by exposure to moisture or storage in unsuitable conditions.

Products used in commercial or non-domestic environments.

Products sold in Clearance sales or marked as non-returnable/final sale.

Products exported outside the Republic of Ireland or Northern Ireland.

Fair wear and tear

6.) Our Assessment Process

Rathwood investigates all claims individually, in good faith, and in line with our commitment to fair trading. All decisions are made by the Customer Service team in conjunction with our quality assurance and supplier partners.

Important: Rathwood reserves the right not to apply the Guarantee in instances of suspected misuse, excessive wear, or tampering by the customer or any third party

Details

Rathwood & Exit Free Delivery on products under €500.

Rathwood & Exit Free Delivery will automatically apply at checkout on products under €500. Terms & Conditions Apply.

Qty

Nominated day delivery

Pick your delivery date and time slot up to 28 days in advance. Dublin only.

Product Description

Our 12ft Premium Icelandic Artificial Christmas Tree exhibits all the classic charm of a traditional Christmas tree but with the greater convenience and longevity of artificial materials and hinged-type construction. Made from 90% PE moulded from real full-grown pine trees, our Icelandic range of artificial Christmas trees are as realistic and full-bodied as they come. You will not find a more natural-looking tree. Also available in 7ft, 8ft, 9ft, and 10ft sizes.

Includes:
1 x 12ft Premium Icelandic Artificial Christmas Tree
1 x Metal Stand

Details

Material: Polyethylene
How Many Components to a Tree: 6 sections
Branch Tip Count: 3,775
Product Dimensions:Height: 12ft (365cm) including the Stand x Width: 213cm
NOTE: Recommended Light Count: 1500

Delivery & Returns

Standard Delivery £5.95
Please allow up to 5 working days for delivery.

Furniture £50 - £149
Delivery for this product is conducted by the third-party service arranged directly by the supplier, who will contact you in advance to arrange a suitable delivery date and time.

Wines and Spirits are available for Click and Collect and Nominated Day delivery only. You must be over 18 to buy this product and will be required to show a valid photo ID upon collection/delivery. Please drink responsibly.

Return policy
For full details on how you can return items online or in-store, please click here.

Click & Collect

Convenient and complimentary, order online and collect from your nearest store.

Brown Thomas Click & Collect is a complimentary service which enables you to place an order online and collect from your nearest store.

Please see store pages for Click & Collect opening hours.

Gift Options

Would you like to gift wrap this item? Select one of our Gift Wrap options and ensure they receive something extraordinary in one our exclusive gift boxes with your personalised message. Simply select your Gift Wrap option at the checkout.

Shop all Christmas Trees

Images

12ft Premium Icelandic Pine Artificial Christmas Tree

Christmas Tree Delivery Details

Christmas Tree Delivery Details

Christmas Tree Delivery Details

Rathwood 10-Year Guarantee

Rathwood 10-Year Guarantee

Rathwood & Exit Free Delivery on products under €500.

Rathwood & Exit Free Delivery on products under €500.

Additional Information

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