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Encore Loyalty offers exclusive rewards and benefits when you shop with us in-store, online or on our app at both Brown Thomas and Arnotts. The more you shop, the more you’ll unlock!

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Your Benefits Include

Patron

Patron

€0-€999 spend per calendar year

1 point per €/£1 spent at Brown Thomas & Arnotts*

Triple points for 15 days around your birthday*

Invitation to members-only shopping days

Access to exclusive sale previews

Early access to product exclusives

Hands-free shopping in-store

Premium

Premium

€1,000-€4,999 spend per calendar year

1 point per €/£1 spent at Brown Thomas & Arnotts*

Triple points for 15 days around your birthday*

Invitation to members-only shopping days

Access to exclusive sale previews

Early access to product exclusives

Hands-free shopping in-store

Complimentary tea/coffee when you dine with us*

Platinum

Platinum

€5,000+ spend per calendar year

All the benefits of Premium plus...

2 point per €/£1 spent at Brown Thomas & Arnotts*

Complimentary tea/coffee when you dine with us*

Complimentary dessert when you dine with us*

Complimentary alterations with home delivery

Complimentary delivery from store including gift wrap

Complimentary Fitting Room At Home (twice per year, within 15km of store)

Free standard delivery when you shop online

Not a member yet?

Don't worry, the fun's only a few clicks away! Create an account below and join Encore Loyalty today to unlock your rewards. Already an account-holder? Sign in to join Encore Loyalty in My Account.

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    Free Delivery On Beauty**

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    Encore-Only Savings & Events

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    Access To Beauty Boxes

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    First Access To Product Launches

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    Birthday Treats & Rewards

How To Earn

PLUS OFFERS FROM OUR ENCORE PARTNERS

These exclusive offers are subject to availability.
Partner T&Cs apply***.

Frequently Asked Questions

Encore Loyalty is the loyalty reward programme by Brown Thomas Arnotts. As an Encore Loyalty member, you can earn and spend loyalty points online, in-store and on app across both Brown Thomas and Arnotts. You also will receive a number of additional benefits for joining.

The easiest way to keep track of your Encore Loyalty points balance is by downloading the Brown Thomas app and signing into your account. In our app, you will have easy access to your points balance, your Encore Loyalty card and your account details.

You can also check your balance online by signing into your account, or in-store at any till.

To get a digital Encore Loyalty card, you must download the app. Go to the Google Play Store or Apple App Store and search for the Brown Thomas App. Download the App and follow the instructions to create an account and select ‘Join Loyalty’.

If you have a physical Loyalty card, you can add this number on the App and it will be linked to your account. If you are joining Encore Loyalty for the first time, select ‘Join Loyalty’ and a new digital card will be created for you. This digital card can be added to your Wallet on your phone for ease of use.

You can join Encore Loyalty online at brownthomas.com or arnotts.ie, by downloading the Brown Thomas or Arnotts apps and creating an account, or in-store with one of our lovely representatives.

You can spend your points online, on app or in-store. Simply select how many Loyalty Points you wish to redeem at checkout. Points cannot be used against gift cards or alcohol.

Yes, Encore Loyalty points expire yearly in September. But don't worry, we will contact you ahead of time to remind you of how many points are due to expire so that you have plenty of time to spend them!

*100 points is equivalent to €1/£1 on your card.  

You will collect triple points 7 days before the day of your birthday, on the day of your birthday and 7 days after.  

Loyalty points are earned at a rate of 1 point for every €1/£1 spent, and may be redeemed on the site at a rate of 100 points to €1/£1. The loyalty points balance maintained in your loyalty account reflects the euro value of your sterling purchases, based on the exchange rate on the day of purchase.  

Selected restaurants only, must include a main course.  Platinum members may redeem either the free tea/coffee benefit or free dessert benefit in the same sitting.

**Terms and conditions apply. Free delivery available on beauty orders over €100.

***Subject to availability, partner T&Cs apply, for more information see partner website. For any Partner offer queries please email our Encore Rewards Dept at EncoreRewards@BrownThomas.ie