Your Shopping Bag is Empty
Encore Loyalty offers exclusive rewards and benefits when you shop with us in-store, online or on our app at both Brown Thomas and Arnotts. The more you shop, the more you’ll unlock!
Your Benefits Include
Patron
Patron
€0-€999 spend per calendar year
1 point per €/£1 spent at Brown Thomas & Arnotts*
Triple points for 15 days around your birthday*
Invitation to members-only shopping days
Access to exclusive sale previews
Early access to product exclusives
Hands-free shopping in-store
Premium
Premium
€1,000-€4,999 spend per calendar year
1 point per €/£1 spent at Brown Thomas & Arnotts*
Triple points for 15 days around your birthday*
Invitation to members-only shopping days
Access to exclusive sale previews
Early access to product exclusives
Hands-free shopping in-store
Complimentary tea/coffee when you dine with us*
Platinum
Platinum
€5,000+ spend per calendar year
All the benefits of Premium plus...
2 point per €/£1 spent at Brown Thomas & Arnotts*
Complimentary tea/coffee when you dine with us*
Complimentary dessert when you dine with us*
Complimentary alterations with home delivery
Complimentary delivery from store including gift wrap
Complimentary Fitting Room At Home (twice per year, within 15km of store)
Free standard delivery when you shop online
Not a member yet?
Don't worry, the fun's only a few clicks away! Create an account below and join Encore Loyalty today to unlock your rewards. Already an account-holder? Sign in to join Encore Loyalty in My Account.
Encore Loyalty Members Get...
How To Earn
PLUS OFFERS FROM OUR ENCORE PARTNERS
These exclusive offers are subject to availability.
Partner T&Cs apply***.
The Shelbourne Hotel
Enjoy a 20% discount at The Spa from Monday to Thursday, allowing you to indulge in relaxation and rejuvenation. Plus, access a 10% discount at The Salon from Monday to Friday, so you can treat yourself to a refreshing new look or a pampering session.
To book, email thespa@theshelbourne.com and quote “Brown Thomas Encore Spa / Brown Thomas Encore Salon
Castlemartyr Resort
Enjoy 15% off the two night breakaway package, which includes overnight accommodation in a luxury guest room, with full breakfast each morning and dinner for two on one evening in Canopy Restaurant. Plus, complimentary access to leisure centre, with 20 metre pool, fully equipped gym and thermal suite.
From €247.50 per person sharing.
To book, email reservations@castlemartyrresort.ie and quote “CMRB423”
Dromoland Castle
Enjoy a 45 Minute Dr. Barbara Sturm express facial. STURM’s PureLift is the premier non-invasive facial elevation and sculpting tool. Only PureLift uses patent electrical impulses for facial toning, giving you the appearance of fuller, more youthful face in just minutes.A revolutionary non invasive treatment – Dr. Barbara Sturm is exclusive in Ireland to the Castle Spa. Preferred price of €130, exclusively for Encore Loyalty.
To book, email thecastlespa@dromoland.ie and quote “BTDromolandLoyalty”
Wineport Lodge
Wineport Lodge are delighted to offer a 10% discount on their Overnight Dine and Delight - Dinner, Bed & Breakfast rate. Use your exclusive discount code to peruse available dates. Offer not available Saturday, Sundays or Bank Holidays.
Book online with code “BTENCORE”
CONTACT +353 (0)90 643 9010 / lodge@wineport.ie
Hayfield Manor
Exclusive 15% discount on a luxury two night stay, full Irish breakfast each morning, 4 course dinner on an evening of your choice in either Perrots Garden Bistro or Orchids Restaurant, complimentary cocktail in the garden bar, Bloom plus complimentary taxi to Brown Thomas Cork, personal shopper, tea or coffee in store along with a gift of an Irishmade Rathbourne Travel candle valid until end of September 2025. From €478 per person sharing.
Book online using code “ENCORE”
CONTACT https://bookings.hayfieldmanor.ie/sites/hayfieldmanor/corporatelogin?bsid=24951416
Frequently Asked Questions
Encore Loyalty is the loyalty reward programme by Brown Thomas Arnotts. As an Encore Loyalty member, you can earn and spend loyalty points online, in-store and on app across both Brown Thomas and Arnotts. You also will receive a number of additional benefits for joining.
The easiest way to keep track of your Encore Loyalty points balance is by downloading the Brown Thomas app and signing into your account. In our app, you will have easy access to your points balance, your Encore Loyalty card and your account details.
You can also check your balance online by signing into your account, or in-store at any till.
To get a digital Encore Loyalty card, you must download the app. Go to the Google Play Store or Apple App Store and search for the Brown Thomas App. Download the App and follow the instructions to create an account and select ‘Join Loyalty’.
If you have a physical Loyalty card, you can add this number on the App and it will be linked to your account. If you are joining Encore Loyalty for the first time, select ‘Join Loyalty’ and a new digital card will be created for you. This digital card can be added to your Wallet on your phone for ease of use.
You can join Encore Loyalty online at brownthomas.com or arnotts.ie, by downloading the Brown Thomas or Arnotts apps and creating an account, or in-store with one of our lovely representatives.
You can spend your points online, on app or in-store. Simply select how many Loyalty Points you wish to redeem at checkout. Points cannot be used against gift cards or alcohol.
Yes, Encore Loyalty points expire yearly in September. But don't worry, we will contact you ahead of time to remind you of how many points are due to expire so that you have plenty of time to spend them!
*100 points is equivalent to €1/£1 on your card.
You will collect triple points 7 days before the day of your birthday, on the day of your birthday and 7 days after.
Loyalty points are earned at a rate of 1 point for every €1/£1 spent, and may be redeemed on the site at a rate of 100 points to €1/£1. The loyalty points balance maintained in your loyalty account reflects the euro value of your sterling purchases, based on the exchange rate on the day of purchase.
Selected restaurants only, must include a main course.
Platinum members may redeem either the free tea/coffee benefit or free dessert benefit in the same sitting.
**Terms and conditions apply. Free delivery available on beauty orders over €100.
***Subject to availability, partner T&Cs apply, for more information see partner website. For any Partner offer queries please email our Encore Rewards Dept at EncoreRewards@BrownThomas.ie