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Terms & Conditions
- Online Terms and Conditions
- In-Store Terms and Conditions
- Online Furniture Terms and Conditions
- Encore Loyalty
- Inner Circle Terms and Conditions
- Brown Thomas Visa Credit Card
- Promotions & events
- Product Recall
- Competitions & Offers
- Services
- Third Party Suppliers
- Personalised Items Online
- Security & Privacy Policy
- Cookie Policy
- WEEE Policy
- Right Of Withdrawal
Competitions & Offers
These terms and conditions (the “Terms”) are appended to and superseded by any specific terms and conditions published alongside the competition.
Brown Thomas Arnotts Limited (“Brown Thomas Arnotts”) is the ‘Promoter’ in relation to the Competition or Offer unless stated otherwise.
Brown Thomas Arnotts reserves the right to amend these Terms at any time in its sole discretion.
By participating in any Competitions or Offers, you agree to be bound by the relevant terms and conditions applicable to the promotion.
Entry into the competition is free and no purchase is necessary unless stated otherwise in the specific terms and conditions of the competition.
Employees, ex-employees (and their families) of Brown Thomas Arnotts, third parties and all agencies connected to this competition are not eligible to enter.
Winners will be drawn at random from all entries received. The decision will be final and binding, and no correspondence will be entered into.
Entrants will be deemed to have accepted and agreed to be bound by these Terms.
One entry per registered user. Brown Thomas Arnotts takes no responsibility for lost, damaged, illegible or non-received entries. Entries must be received by any mechanism described as necessary to enter the competition.
Entry costs (where applicable) are as advertised. Entrants are liable for their costs to access telephone, mobile or computer networks.
Unless otherwise stated, entries must arrive by the published closing date for the competition. Entries received after this time will be disqualified. Brown Thomas Arnotts may, at its discretion, extend the closing date without prior notice.
All entries, photographs or other matter submitted as part of a competition entry shall become the property and the copyright of Brown Thomas Arnotts. Brown Thomas Arnotts reserves the right to transmit them all or in part or use them in any way it thinks fit without the permission of the entrant or payment for such use.
Except where it is expressly stated otherwise, the winner will be the first correct entry or entries drawn at random from the total entries submitted. Other prizes will be awarded in accordance with the order of priority stated with the competition.
Brown Thomas Arnotts reserves the right to change the rules or void the competition at any time.
In the event of a printing or broadcast error (obvious or otherwise), which affects the competition in any way, Brown Thomas Arnotts reserves the right to administer the competition as though the error had not occurred, having informed the entrants, through the original media, of the original text.
Winner(s) of prizes may be published on the Brown Thomas website or other Brown Thomas ‘marketing’ channels. Names of winners and results of competitions will be available on request, enclosing a stamped, self-addressed envelope to: Brown Thomas Corporate Offices, 4th Floor, 12 Henry21 - 26 Anne's Lane, South Anne Street, Dublin 12.
Prize is as stated. There is no cash alternative in any circumstances whatsoever to the prizes offered. Prizes are not transferable unless otherwise stated. If for any reason an advertised prize is unavailable, Brown Thomas Arnotts reserves the right at its absolute discretion to substitute a similar prize of equivalent or greater value. Only one prize will be awarded per household. Please allow 28 days for delivery of all prizes.
In some competitions, entry may be restricted to entrants of eighteen years and over. However, where there is no age limit or other restriction of entrants in Brown Thomas Arnotts competitions, Brown Thomas Arnotts will not offer an alternative prize to any winner (such as a minor), who for any reason whatsoever is prevented from receiving or making use of the prize offered. Entrants under the age of 18 should seek permission from the bill payer before making an entry via website, phone or mobile phone, and must have permission from their parent or guardian.
If the winner of a competition is unable to take up a prize for any reason, Brown Thomas Arnotts reserves the right to award it to an alternative winner, in which case the first winner chosen will not be eligible for any share of the prize whatsoever.
If no response is received by the winner(s) of the prize within seventy two (72) hours of being contacted, Brown Thomas Arnotts may dispose of the prize as it thinks fit, without any liability to the winner(s) for having done so.
All winners are required to cooperate with Brown Thomas Arnotts to publicise their win as Brown Thomas Arnotts deems appropriate.
Failure to comply with any of these rules will disqualify an entry from taking part in the competition. Brown Thomas Arnotts reserves the right to disqualify any entry at its absolute discretion.
The decision of Brown Thomas Arnotts is final in all matters concerning a competition. It is a condition of entry to the competition that the entrant agrees to be bound by these, in particular that the decisions of Brown Thomas Arnotts and judges on any matter whatsoever arising out of or connected with the competition are final.
Where prizes are to be provided by a third party, the winner(s) will be required to complete all appropriate or applicable booking or other formalities direct with such provider. Brown Thomas Arnotts will have no responsibility for the acts or defaults of any other persons.
The personal details supplied by entrants will only be used for the purpose of the competition entered unless entrants indicate otherwise upon entering the competition.
The prize is not in conjunction with any other offers, and no cash alternative will be provided.
Competitions and Offers are governed by Irish law and are subject to the exclusive jurisdiction of the Irish Courts.
Your personal data will be processed in accordance with our Privacy Policy.
Influencer Spanx Discount Promotion
25% off selected Spanx styles, plus 50% off selected leggings when you use the code:
‘LISASPANX’
‘JENNIFERSPANX’
at checkout. Code can be used multiple times within the Promotion Period. Selected lines are excluded. Available online only at Brownthomas.com. Online discount will be applied to the selling price upon entering the discount code at checkout during the Promotion Period only. This discount code applies to selected Spanx items only and cannot be used in conjunction with any other promotion. Discount is valid from 4.00pm on Tuesday 6th October 2026 until 11.59pm on Wednesday 7th October 2026 only (the Promotion Period). Brown Thomas Arnotts Limited reserves the right to cancel, terminate, suspend, withdraw, amend and/or modify this promotion at any time without notice.
This promotion is subject to Brown Thomas’ Terms & Conditions, and which are available for review at https://www.brownthomas.com/about-brown-thomas/terms-and-conditions/. If you have any queries about redeeming this promotion online, please contact our Online Customer Service team here.
Influencer Spanx Free Standard Delivery Promotion
Free Standard ROI (Republic of Ireland) and Standard NI (Northern Ireland) Delivery when you spend over €100 in one single transaction on selected Spanx when you use the code:
‘LISASPANX’
‘JENNIFERSPANX’
at checkout. Valid from 4.00pm on Tuesday 6th October 2026 until 11.59pm on Wednesday 7th October 2026 only. Free Delivery applies to online Standard Delivery option only. Code can be used multiple times within the Promotion Period. Brown Thomas Arnotts Limited reserves the right to cancel, terminate, suspend, withdraw, amend and/or modify this promotion at any time without notice.
This promotion is subject to Brown Thomas’ Terms & Conditions, and which are available for review at https://www.brownthomas.com/about-brown-thomas/terms-and-conditions/. If you have any queries about redeeming this promotion online, please contact our Online Customer Service team here.
Kurt Geiger Designer Spend To Save Promotion
20% off when you spend €800 or more in a single transaction on selected Kurt Geiger Designer brands and products. The qualifying spend threshold of €800 is calculated on the pre-discount transaction value. Discount will be automatically applied at basket online and at point of sale in-store during the Promotion Period. The promotional period begins at 12.01am on Monday 5th October 2026 on Brownthomas.com and at store opening on Monday 5th October 2026 in Brown Thomas stores. The promotional period ends at 11.59pm on Friday 30th October 2026 online and at store closing on Friday 30th October 2026 in Brown Thomas stores. Offer applies to selected Kurt Geiger Designer brands and products only. Selected brands, product lines and categories are excluded. Purchase must be made in one single transaction during the promotional period. The promotion can be availed of multiple times within the promotional period.
Promotional discount cannot be used in conjunction with any other discount, offer, promotion or promotional code. Brown Thomas Arnotts Limited reserves the right to cancel, terminate, suspend, withdraw, amend and/or modify this promotion at any time without notice. This promotion is subject to Brown Thomas Terms & Conditions, which are available for review atBrown Thomas Terms & Conditions.
2026 Brown Thomas Luxury Advent Calendar Pre-Order
Our exclusive Brown Thomas Luxury Advent Calendar, worth over €1,800 is available for pre-order now. The pre-order period will run from the 24th September to 5th October 2026, Customers can expect delivery of the pre-ordered product from the 5th October. Payment capture will occur 6 days post order during this pre-order period. Additional items in the order will be shipped once the pre-ordered product ships. Pre-order items are excluded from the Brown Thomas Beauty Unlocked promotion.
Save On Home Event
The promotional period beings Thursday 17th September 2026 on Brownthomas.com, and begins in Arnotts store at store opening on Thursday 17th September 2026. Discount already applied to selling price. Up to 50% off discount applies to selected* Home items. Discounts on selected* Electrical goods.
*Some product exclusions may apply. The discount during this promotion cannot be used in conjunction with any other discounts or promotions. Brown Thomas Arnotts Limited reserves the right to cancel, terminate, suspend, withdraw, amend and/or modify this promotion at any time without notice. You may be contacted by the delivery couriers and/or installers directly to arrange for delivery and/or installation at a mutually convenient time. This promotion is subject to Arnotts’ Terms & Conditions which are available for review at https://www.brownthomas.com/about-brown-thomas/terms-and-conditions/.
If you have any queries about redeeming any of these offers online, please contact our Online Customer Service team at: https://www.brownthomas.com/customer-service/contact-us/
Beauty Spend & Save Voucher Redemption
The voucher must be redeemed on beauty products only in one single transaction (excludes Dior Beauty Grafton Street, all beauty services and all Trinny London, Shark, Dyson products and Beauty Advent Calendar), during the Redemption Period. The Redemption Period runs from 10:00 a.m. Tuesday 29th September until midnight on Monday 5th October. The voucher can be redeemed in all Brown Thomas stores, Planet Beauty store on Clarendon Street, BT2 Blanchardstown, Arnotts Henry Street and online at Brownthomas.com, and Arnotts.ie.
As no minimum spend applies, if the value of a purchase is less than the voucher value, only the value of the purchase will be deducted and the voucher will be considered fully redeemed. No remaining balance will be carried forward.
This promotion cannot be used in conjunction with any other discounts or promotional offers, and is not applicable for staff members. Brown Thomas Arnotts Limited reserves the right to cancel, terminate, suspend, withdraw, amend, and/or modify this promotion at any time without notice. This promotion is subject to Brown Thomas’ Terms & Conditions, and which are available for review at https://www.brownthomas.com/about-brown-thomas/terms-and-conditions/. If you have any queries about redeeming this promotion online, please contact our Online Customer Service team here.
Beauty Samples
Spend €120 or More on Beauty and Choose One from Three Beauty Samples. While stocks last, Offer Not Available In Store. Exclusions apply including but not limited to Dyson, Trinny London and Shark.
Free Delivery On Beauty
Offer is available on qualifying beauty orders when Encore Loyalty members spend €80 in a single transaction. Offer available on Standard delivery only. Offer available for a limited time only. Offer available for Loyalty Members only. This offer excludes Dyson and selected home fragrance brands, Neom, Diptyque, La Bougie, Max Benjamin, Rathbornes, Foxford, Shark, Therabody, Wax Lyrical, Voya, Paddywax. Offer available online only. Brown Thomas Arnotts reserves the right, at its sole discretion, to change, modify or withdraw this offer.
Calvin Klein Promotion
Online promotion:
The promotional period begins at 12.00 a.m. on 4th December 2025. This promotion is available online at Brownthomas.com and applies to selected briefs only from Calvin Klein subject to availability. Purchases must be made in one single transaction and applies to full price products only. The promotion can be availed of multiple times within the promotional period. The promotional discount cannot be used in conjunction with other discounts or promotions. In line with our returns policy which is available at https://www.brownthomas.com/about-brown-thomas/terms-and-conditions/, briefs and underwear are non-returnable items. Customers who purchase any three included products will only need to pay for the two most expensive of the three products. The third, least expensive product will be provided at no additional cost. Brown Thomas reserves the right to withdraw or amend this promotion at any time without notice.
In-Store Promotion:
The promotional period begins at store opening on 3rd December 2025. This promotion is available in-store and applies to selected briefs only from Calvin Klein subject to availability. Purchases must be made in one single transaction and applies to full price products only. The promotion can be availed of multiple times within the promotional period. The promotional discount cannot be used in conjunction with other discounts or promotions. In line with our returns policy which is available at https://www.brownthomas.com/about-brown-thomas/terms-and-conditions/, briefs and underwear are non-returnable items. Customers who purchase any three included products will only need to pay for the two most expensive of the three products. The third, least expensive product will be provided at no additional cost. Brown Thomas reserves the right to cancel, terminate, suspend, withdraw, amend and/or modify this promotion at any time without notice.