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For general queries please contact our online customer services team on +353 (0) 818 303 062 or email firstname.lastname@example.org or for loyalty related queries, please email email@example.com.
We have extended our returns policy during this time. If you need to return an item, you have up to 28 days from when Brown Thomas Stores reopen. If you have purchased online from us, we have extended the return period to 28 days from when the purchase is received.
Online queriesPlease email:
Loyalty LinePlease email: firstname.lastname@example.org
Store QueriesPlease email: email@example.com
By PostOnline Customer Service,
Brown Thomas Corporate Offices
21-26 Anne's Lane
South Anne Street