Bernadette Conneely, 2015 Innovate and Lead Winner

Tell us about your career to date with the Brown Thomas Group
I commenced my role in Brown Thomas as a member of the Christmas team in 2013. My contract was extended and I worked in the Young Contemporary department of the Galway store until 2015 when I moved to a role in the HR department which I was delighted with.

What do you enjoy most about your job?
I love the challenges involved in my job; particularly in a place like Brown Thomas where we are constantly striving to deliver our best and always improve customer satisfaction. Having only started working in the HR Department recently; I am always delighted if I am involved in successfully delivering a project.

Why do you think you won this particular People Values award?
Honestly, I was extremely surprised to have this award. In terms of the award I won; I’d like to think that I am a very hard- working person and I always like to set a challenge for myself so that I am always improving on what was done before. I will look to see that whatever was done last time will be fantastic next time. I was heavily involved in our Christmas recruitment project in Galway for 2015 and feel that we can always improve for Christmas 2016.

What advice would you give to anyone considering a career with the Brown Thomas Group?
Brown Thomas is the most luxurious retail store in the country; however, it is important to remember that there are so many various opportunities available in the Group. For me personally, a job that was only meant to be temporary over two years ago whilst studying for exams resulted in career progression in the business.

The Brown Thomas Group really tries to promote and develop its team members and this can be seen throughout all the stores.

What would you say is your greatest achievement whilst working here?
I feel I’ve developed a vast array of new skills and knowledge since I have started working in Brown Thomas. It’s an additional bonus to have won this award and to be recognised for my contribution in the group. I am extremely honoured and grateful to have been nominated by my Store Manager for this award.