BT Plus

  1. BT Plus is an online delivery subscription service of Brown Thomas & Co. Limited, 88-92 Grafton Street, Dublin 2, VAT No. IE8V56031J.
  2. BT Plus gives you unlimited standard delivery for 12 months for an annual fee of €14.95, on all orders that you place using
  3. BT Plus only covers outbound delivery of online orders, it does not cover returns. For details of our returns policy for online orders, please refer here.
  4. In order to subscribe to BT Plus, you will need a registered Brown Thomas online account. You can create an account when making a purchase.
  5. The start date of your BT Plus subscription will be the date on which you purchased it, after which, it will expire 12 months after this date. 10 days prior to the expiry date you will receive an email reminding you this service is due to expire. BT Plus does not automatically renew, meaning that once it has expired, should you wish to continue using BT Plus, you will need to purchase another subscription.
  6. BT Plus is only available on one delivery address within an order, if you would like to send to multiple addresses within the same order only one Standard Delivery will be available for free with this service.
  7. Delivery will be made by An Post in the Republic of Ireland and An Post's delivery partner in Northern Ireland.
  8. Your BT Plus subscription is non-exchangeable and non-transferable.
  9. Please note that BT Plus may not apply to certain brands or products, such as the purchase of Brown Thomas Gift Cards. Please note that the list of brands and/or products which are excluded from BT Plus subscription service may be subject to change. At the checkout process, you will be notified if the relevant brand or product is excluded from the BT Plus subscription service.
  10. BT Plus is for personal use only and is not available for business, re-sale or wholesale purposes.
  11. BT Plus cannot be bought as a gift for another person. It can only be used by the person who has purchased a BT Plus subscription. However, you can use your BT Plus subscription to deliver items that you have purchased from Brown to your friends and family.
  12. We reserve the right, at our sole discretion, to change, modify, add, amend or remove any part of these terms and conditions from time to time and it is your responsibility to check them for changes or updates. In addition to these terms and conditions, the Brown terms and conditions shall apply to all your online orders, and these can be found here.
  13. It is your responsibility to ensure your use of BT Plus is in accordance with these terms and conditions. Any breach of these terms and conditions by you will result in the termination of your subscription, for which, no refund will be given. Brown Thomas, in its sole discretion, reserves the right to accept or refuse any request to subscribe to BT Plus.
  14. By purchasing a BT Plus subscription, you accept these terms and conditions, and you also accept that Brown Thomas will hold your data for performance analysis of BT Plus. Further, you accept that we may contact you to provide you with recommendations and information about BT Plus exclusive events and offers.
  15. Brown Thomas reserves the right to change the price of a BT Plus subscription at any point, details of which shall be provided here. Please note that any changes to this price will not affect any current BT Plus subscription that you already have; however, once that has expired, should you wish to purchase a new subscription then the new pricing will apply.