• Fall in Love with your Favourite Pieces All Over Again

    As part of our commitment to positive change, we are proud to welcome The Restory to Brown Thomas.

    The Restory is the leading innovator in luxury aftercare, offering on-demand post-purchase services to fashion lovers worldwide. They redefine the aftercare experience and give it a rightful place within the luxury canon. By investing in an in-house team of next-generation artisans, they combine the art of craft and the power of technology to make sure our loved items last, whatever their history. Visit The Restory at the Concierge Services Desk Level 2, Brown Thomas Grafton Street and the Concierge Services Desk, Level -1 Brown Thomas Dundrum.

    How Do I Prepare My Item(s) For Collection?

    To ensure your item(s) get to The Restory safely, simply follow these steps:

    1. Ensure any bags you send are empty.

    2. Line a sturdy box with bubble wrap and ensure that light colored items (especially if they are patent or suede) aren’t touching anything of a darker color.

    3. Label the bag/box you put your items in with your contact details. You can also drop a business card or note into the bag/box.

    4. Securely seal the package.

    5. If you have been sent a DHL shipping label, ensure this has been clearly and securely attached.

    Book A Collection

    For more information, please visit our FAQ’s